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December 2023 by Billy Tabor
Don’t waste your time with this credit union because their online services are absolutely horrible. Their automated teller system is the absolute worst.
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August 2023 by Horace Lambert III
Always a great experience when I go in. Amazing service!
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February 2023 by Alley A
Hands down the best bank to ever do business with. They handle your concerns with care.
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November 2022 by No name No name
I try to pull cash out via my USAA debit card inside. Im a member of navy federal, however I just don't have checking account with them. The lady then looks up my phone number, sees I'm a member, then says I need two forms of ID. Unfortunately I just got out of work and in a time crunch. So what do I do, I simply walk outside, walk 10 ft to their ATM and pull the money out via two transactions. Logic is gone with these people.
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November 2022 by No name
I try to pull cash out via my USAA debit card inside. Im a member of navy federal, however I just don't have checking account with them. The lady then looks up my phone number, sees I'm a member, then says I need two forms of ID. Unfortunately I just got out of work and in a time crunch. So what do I do, I simply walk outside, walk 10 ft to their ATM and pull the money out via two transactions. Logic is gone with these people.
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September 2022 by Christina Ruiz
My favorite branch!
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April 2022 by Bjorn K.
Been the best banking experience we have had overall. Some complaints about service during home buying process but other than that we have been very happy.
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February 2022 by Jonathan Kellam Sr
I called Navy Federal credit Union I was put on hold for over an hour. Never did speak to a representative. Very poor customer phoy service
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December 2021 by Joel S.
I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.
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October 2021 by Azian Girl
Long Wait
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September 2021 by mindy lee
Good bank but it closes too early to be accessible for people who work regular office jobs. If you need anything done, having to take time off of work is burdensome.
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August 2021 by Nephilim Nistarim
Usually pretty fast and courteous
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July 2021 by Gloria Bell
Nice bank friendly tellers
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March 2021 by M M
My wife and I come in for a wire transfer after waiting 8 days with no word. We were forced to fill out another form after a few minutes we were told to go outside to fill out and all was needed was the acct number and we told the lady this, she then goes over and gets another lady and she tells us to leave and calls over a rent a cop to escort us out. On top of this they lost all our faxed forms. I'm done with this credit union.
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February 2021 by Darry Leaven Jr.
I was always treated very well and service was on a scale of 1 to 10 would be a 9+.
