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June 2025 by Sarah Troy
We are missing 8 boxes and a third of modular couch. No one will answer when I try calling and we have no idea where our stuff could be. They definitely unpacked our crates once they got to the warehouse because our couch went on the truck put together and arrived all broken down. Also so many boxes were mislabeled and the missing ones are all under “miscellaneous” so we have no idea what we are missing. Our driver arrived at 2pm on a Sunday so we were unpacking until nearly 7pm and then after they left I had to continue unpacking for three more hours to just clear space in our home to sleep. I would never have used this company but this was a military move so we had no choice.
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May 2025 by Corbin Caccia
Had a crew come and pack my home goods before our military move to Illinois. They were professional and answered all of my questions.
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November 2024 by S
Two of the eight individuals that came to my home from OK moving were extremely unnecessarily, rude and disrespectful. One individual did not possess the knowledge on how to properly wrap to protect artwork and attempted to pack an oil painting in with dishes and serving utensils. When this was politely brought to her attention, she had an emotional meltdown and needed a 30 minute break. Keep in mind they were only on the job for approximately one hour when she needed her break. She was observed, lifting a box over her head and striking and overhead light That she cracked. The other gentleman that entered the Homeowners home were polite ask questions for verification and did not take offense to the homeowner suggestions and request.
None of the individuals had shoe covers nor did they place paper Down to protect the carpets and floors. Again showing disrespect to the home and the homeowner. OK movers were only at my residence for less than half a day. They left multiple empty tape rolls in the yard and several packing paper binding straps in the yard as well.
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July 2024 by Gunner Revlett
I was helped by 3 gentlemen, Jay, Aaron, & Will. I received quick and profession service and am very satisfied with my experience. They were friendly and very quick unloading and unpacking my household goods.
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June 2024 by R.L.H. (Roger)
This unit has provided the security for my belongings that I'm very comfortable with..... thank you - O.K storage -
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June 2024 by Jacob Vera
Military movers really do vary in experiences. This experience I had with the team that was assigned for my move really helped me out. They took good care of my things and handled it properly. Especially with my motorcycle. Thank you guys so much!! I suggest you guys should try and go as military contractor/regular movers too for your business. See a lot of growth and potential especially how well you guys did.
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November 2023 by Ashley Parsons
Did not take care with any of our items and wanted to rush out of the job. Many broken items due to poor packing and tumbling boxes down the stairs instead of carrying them. Toilet plunger and toilet brush were packed in the same box as spare toothbrushes and toddler bath toys without being wrapped or anything. Crew spent a lot of time smoking outside and when we told them they missed some stuff they quite literally threw it into a box and called it good.posted an example here that they took two bins of stuff, tipped them over, and shut the box.
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August 2023 by Joshua Lipps
Eddie worked hard getting our household goods delivered in a timely matter.Jay and his crew (Reyes, Zane and David) were awesome. Super professional!!!! This is the best moving experience we have had in the past 25 years. BZ
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April 2022 by Batuhan Vural
Chris, AJz and Rahien did a terrific job
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February 2022 by Melissa L.
MILITARY FAMILY! O K Moving & Storage stored our Non-Temp Storage from Oct 2019 through Feb 2022. BIG SHOUT OUT to Tony, Danny, Jose, Lawrence, and Dion! These guys were AWESOME! They were incredibly professional, polite, and man they moved with speed. They communicated with me every step of the way, and as they were putting things into my Mini Storage, they allowed me to look at what wasn't boxed, so I could check for damages. For 'stuff' being in storage as long as it was, I was shocked at how everything was still in impeccable condition - (i.e. no dents, scratches, breakage of any kind to furniture). No water damage or mold to boxes. It was refreshing! Often times, in the military, we see lots of postings about people having their belongings missing, damaged, etc from various moving companies throughout the US. - This wasn't the case for our family. I highly recommend O K Moving & Storage. ANOTHER big shout to my moving team - Tony, Danny, Jose, Lawrence, and Dion. Great Job Guys! :D
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August 2021 by raven sadura
Used these guys about 4 moves they are excellent
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October 2020 by M M
Driver in #103 pulled in front of me doing less than 35mph on THE INTERSTATE at the military hwy on ramp. then the driver flipped me off. Super unprofessional. Will never use this company ever.
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August 2020 by Cierra DuPont
This company was hired by the military for a PCS move to another country. Everything was packed correctly which resulted in nothing broken upon arrival. The movers were friendly. My only minor complaint would be that my make up and perfume (over $800 worth) was packed with shoes, which made absolutely no sense. Otherwise, I had a positive experience with this company.
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August 2020 by Jay Bryan
best moving company ever
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July 2020 by Summer J.
The owner, Ed, is an awful man. He had a 2 day government contract to unload our household goods, assemble our furniture and unpack all boxes. He tried ripping off the American tax payers by getting it done in 1 day so he could capitalize and line his greedy pockets. He bullied his staff into thinking they could do it in one day. He tried manipulating me over the phone but I did not tolerate this behavior and called him out. This was absolutely a 2 day job! 2 FULL days of hard work in extreme heat!!He endangered his staff and my possessions by bullying them to rush. This man is also a racist without a shadow of a doubt. We (white people) need to stop supporting businesses like this that treat their staff like they are on a plantation!! Unexceptionable behavior. Greedy & Racist!!!
