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December 2023 by John C.
December 14,2023 around 1and 2 pm portsmoUtah blvd Chesapeake va I went to get something faxed it been years since I been there everything changed I asked a lady worker and she gave the impression that I was bothering her because I was asking how to use the new version of the fax I be a lot more years before I step foot there for anything and will not reco them to anyone.
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November 2023 by Malona M.
I'm leaving 5 stars because I now appreciate a young lady name Jordan who does my business posters all the time She is fast the best and so sweet I encountered another person seem to be in leadership... who told me I couldn't get something I get weekly spending 70 bucks there weekly and then stated it was a extra fee and he could do it the revolted said he couldn't then said I'm gonna had to talk to Jordan. Please keep Jordan she is so positive and so nice to loyal customer who is just trying to promote her small owned black business 5 stars for Jordan Zero stars for snarky leadership
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October 2023 by Krissy Olberding
I ordered over 100 copies of my digital art prints in size 5x7, with specific instructions to keep the size that they were when I submitted them. I was on an extremely close deadline, so there was no margin for error. I called the store and explained this to Sharon, the person who runs this section of the store. When I went to pick up my order they were all sized incorrectly, but I did not realize until I got home that the error was so egregious that I could no longer fit the prints in the frames I purchased, effectively ruining my event.
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September 2023 by Sherill Lutz
I left a personal legal document (that I had faxed) in the printer by accident. I thought it was gone forever! The service staff had retrieved it and put it aside for me. God bless them. They are awesome! They have been so helpful to me on many occasions and it's greatly appreciated! I would highly recommend this store. I used the Janaf store in Norfolk.Sherill LutzNorfolk Virginia
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September 2023 by warren G
I needed to respond to emails and had a great experience with the staff at Office Depot. I learned that the email addresses were incorrect as I spent two days on time sesensitive information. Everyone at Office Depot were professional and helpful and friendly while not everyone is comfortable with documents...They made my experience encouraging others to use their business based upon my experience.... I too used the Janif location..
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September 2023 by Vanessa Moore
I went to the Norfolk store in Janaf shopping center. I was greeted immediately and the staff was professional and very helpful. I needed to fax a stack of papers after printing and filling out a form from my phone. Their assistance was immediate and very helpful. I would recommend this store and service to anyone
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September 2023 by Tonya Williams
I needed help with funeral programs and poster size photos for my husband’s funeral. Thr staff was very kind, helpful and knowledgeable about the paper weight, resolution needed for 18 x 24 photo poster and numerous other details.
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July 2023 by Aaron Torres
I asked if they do binding vertically from the top of the page. They said yes. They bind my pages from the side. You can see the page is upside down to be made to flip up and down. Not left and right. Still at their worst, they could've called to verify after seeing such an issue.Observe the second pic for the last binding job they messed up on me. I have to flip the pages from left to right. Not right to left as a traditional book is.There won't be a next time.
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July 2023 by Nichole Harrison
Nothing like standing by a printer with 5 other people waiting for the one person working and watching the other employees just chill on their phones. I love spending all day here just watching my hairs turn gray. Super. Workforce isn’t what it used to be.
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July 2023 by Charlene Cifuentes
Always receive outstanding customer service at Janaf! Delivery service has always been extremely fast, one time getting storage bins very next day! Reasonable prices with sales and extra 25% off coupon on regular prices.
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July 2023 by Brittany Strange
Office Depot is one of the greatest supply and document printing stores. The associates are well trained and assist with your needs and concerns.
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May 2023 by Benjamin Baker
Wow. Talk about some of the meanest rudest nastiest customer service I have ever at any store at any time. How do you have a customer service job as a manager and act like that? They must have grabbed you from Wal-Mart. I'm sorry I yelled at that lady as I was walking outside. Two wrongs don't make a write. I'm talking to these ladies and they are just coming at me like I'm an evil ex husband. WHAT DO YOU WANT??? GRRR. No smiles. Total unfriendly. If you can't help me, they could have helped me or at least given me an 800 number to call, but they wouldn't. Really mad and irritated and forcefully talking to me from the get go just cause I was asking for help. Then she practically showing me the door, and I didn't so anything. I'm beside myself with the horrible customer service. Off the charts bad. I guess they don't like Mondays.
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May 2023 by Deborah Norris
The service I received was excellent and they did my project really fast.
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May 2023 by Melvern Noel
Outstanding customer service! An employee by the name of Sean who was so very professional and helpful assisting me with digital printing. He served me with a smile. Sean truly made me feel like a valued customer. He was very knowledgeable of his job and answered all of my questions immediately. One can tell he really knows his job! Thank you Office Depot/OfficeMax for hiring a person that really cares about his customers!
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April 2023 by Barron Gibson
Had Laser Jet toner and paper in stock, no problems, quick checkout, friendly staff.