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January 2024 by James Mcphearson
Not helpful and store was dirty
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January 2024 by Freshtopia VA
Bought New Year’s Eve balloons this morning and the air is already out of 2 of the balloons
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December 2023 by Deni D.
I went to Party City today dreading my visit. To my surprise, the store has been remodeled. Things are easier to find, it's brighter and the staff is very helpful.
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November 2023 by Kamil Wilson
River was very helpfulThe manager was not help Caucasian male didn't even attempt to speak with me and my cousin as we had questions in regards to party city services
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September 2023 by Terry Malone
Had some balloons filled and bought the weights as well and I asked for a bag and was told I had to pay a 1.00 each after I just paid 35.00 for air and weights. I couldn’t have a bag
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June 2023 by James “ChefJuggalo” Mattox
Nice atore some things are pricey. Had what i needed and than some. Fast helpful friendly service keep up good work
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April 2023 by Suzanne Scullion
Open, bright, clean and Miss Cheryl was very friendly and helpful.
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March 2023 by Miss V
Visited the Party City in Broad Creek shopping Center. I was greeted by two very nice associates, Skylah and Alana immediately upon entering the building I asked if I needed any assistance. This one is set up differently now from the way it used too be. I was totally lost inside. I let them know I was trying to buy " get well balloons" They told me which aisle they were on. Since I was still a little lost Skylah can down alse and picked out the balloons they had. I appreciated her not forgetting I was in the store but came over to help me further. Then Alana checked me out and got my balloons with a smile. It was really great to have both of them to help me.
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March 2023 by Ryan Riffle
A fairly organized establishment!
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March 2023 by Jessica P.
These employees know the meaning of customer service. After a bad experience at the Virginia Beach store, I drove to Norfolk. As soon as I walked into the very clean and well lit store, I was greeted and offered assistance. I quickly picked out the balloons I wanted and placed an order to pick up the next day. Email communication was clear and I was notified when the order was ready. I walked in today, was greeted and even though they were very busy, they efficiently helped customers and gave me my order in a matter of minutes. Don't go to any other Party City store. This one is the best.
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March 2023 by Sabrina C
Great selection. Sad service sucks
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February 2023 by Cassandra Sealy
I love how they renovated the inside! It makes shopping way easier! They even have delivery for balloons free with minimum purchase, which was great as an additional surprise gift for my daughter! She loved her Elsa balloon bouquet!!
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January 2023 by Mark Sprinkle
A bit pricey..but...who isn't these days....However, great selections and nice folks.
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January 2023 by Flossi Biskit
Great service returned some extra items not used and it was a smooth process. All the decorations you need is in ons spot so you don't have to walk all over the store looking for the things you need.
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December 2022 by Shacarla Smith
The store was basically empty, with limited selection of gift bags that I was looking for. Balloons seem to be the only focus here.
