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July 2023 by Sanjana Mathur
Absolutely poor customer service.
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June 2023 by Jamie Tobin
I posted a couple of years ago on R and R and wanted to follow up. A couple of more payments left on my car note and I will be paid off. Since my last review I've had some extremely difficult financial times so I wanted to thank Kenny and the R & R motor family for their understanding and compassion during those times. I saw a new review that was less than stellar and honestly dissapointed that someone would write such ugly things. Addressing that I would say I've always been dealt with honestly and fairly by these folks. I've referred many friends and relatives to this dealership and they've all had great experiences. I would agree that there are several unscrupulous dealerships in this area and would fully take advantage of the military but R and R is definitely not one of them. They must be doing something right if they've been in business since the 50's. That being said, once again I would just like to thank the R & R family for serving the norfolk community and exhibiting nothing but honesty and integrity and compassion.and have an absolute blessing to us blue collar workers.
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May 2023 by shawn jarvis
Absolute scumbags. Chatted over the weekend(as they were closed) about a truck I wanted. Was told to show up first thing Monday as I did with the ? and was told “ I can’t sell it for the advertised price..blah blah blah” Typical scummy used car salesman. Then went from $3950 to $5950. Don’t shop here. Military beware. Ship’s command has been notified.
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December 2022 by Shawn Meador
I purchased a Dodge Durango from these guys. Excellent service, great price and the vehicle runs great.
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December 2022 by Micki Van Zyl
Such a great group of people who work here! Would highly recommend their services to anyone
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December 2022 by I Marlene Vanzyl
They are so kind and give such great service! I highly recommend them!
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December 2022 by Kelcey White
Bought my truck from here (2008 Ford F-150) about 8 years ago. I’ve never had a single issue with my truck. They made this purchase quick, and easy for me. Reasonable price too. Hopefully I’ll be a customer again someday when I give this truck to one of my kids.
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December 2022 by Richard D. Crawford III
I have known the Rhea Family since 1992 when I was young in the service. They treated me like family and 30 years plus 15 vehicles later. They are just as good if not better than they were in 1992. Mr. Rhea, Kenny, Harry, and Drew has demonstrated true professional pride along with 5 star customer service. There is a reason why they have been on Little Creek Road since 1975. When you need a good vehicle and a great selection with top notch service. 919 East Little Creek is the only place to stop. In my opinion they are second to none.Service: Transmission
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December 2022 by C. Emanuel Yancey
My name is Emanuel Yancey. I would like to express my sincere gratitude to R & R Motor Company & Body Shop Inc. for their EXCELLENCE!I had an unfortunate car accident and everyone at this establishment was EXCEPTIONAL: from the tow driver "Joe" who was very patient; to the body shop manager "Harry" who provided a meticulous repair estimate with only a moment notice; and last but not Least, to the owner "Kenny" who went above and beyond to provided a solution to a problem I was having with my vehicle's finance company.I truly APPRECIATE the PROFESSIONALISM and the CUSTOMER CARE that I experienced at R & R Motors Company & Body Shop Inc.
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December 2022 by aaron littman
Kenny and his team at R and R are great. I was on the side of the road and they were on location for a tow in under 20 mins. Highly recommend these guys.
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December 2021 by Tracy Spence
Good customer service and easy process of buying vehicle. Completely straight forward! I would recommend purchasing vehicle here. Thank you.
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December 2021 by Shamberci Jones
My father has been dealing with them for years. Got quit of few cars from them last long and they take care of your vehicle. Buying again.
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December 2021 by Michael Gormley
Just bought 3rd car from them. Love all of them. Quick, efficient and very friendly. I strongly recommend this dealership.
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December 2021 by Tom Prandi
R & R Motors is a great local business taking pride in standing by their customers. We've bought several vehicles there over the years & Kenny facilitated a good deal with the type of sportscars for my wife & pickup truck for me we were looking to buy. You can get a fair cash price, financing that works with whatever budget you can swing, & even a pay off amount figured out at any time, if you're paying it down faster. We did all three of those. Everything on their lot is properly looked over & meets all road safety requirements. Whatever other issues, cosmetic or otherwise, there always are with used vehicles are fully disclosed & taken into consideration. Kenny & all of the R & R Motors employees are good down to earth people that we have had a great rapport with all along in all of our dealings with them! They've provided exceptional customer service above & beyond expectations. In fact, we recently rushed in thinking I might need another work vehicle, but ended up being able to repair the one I still had from them. And Kenny was okay with that, as we're already repeat customers who will be back again. It's our Go To Place. Thanks for Everything! Seriously, it's a godsend: )
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December 2021 by Patrick Gruber
A quick easy and awesome experience all around. Kenny put me in an exceptional truck that was reliable and in my price range. With an inventory that is always changing you can find what you want or need. Thank you for everything Kenny and RnR Family.
