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January 2024 by Michelle Pemberton
Ashley was the nicest person I have ever dealt with at any Rent a Center! I travel quite a bit and rent from rent a centers all over the US. No one has ever took the time and effort, like Ashley, to make sure I had just the right recliner! She was so very kind and helpful!! She went way above and beyond! The girl definitely deserves a raise! She’s the best!!
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January 2024 by Mic Smith
Outstanding
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January 2024 by Deshawn Wilson
The store smelled really good so good I was trying to get the manager to sell me some of whatever the fragrance is. The manager must of mastered multi tasking because the way she answered the phones and assisted customers in store with a smile I couldn't of did it my anxiety wouldn't of let me.
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January 2024 by Danyell Taylor
I was in the store not even an hour ago and KUDDOS AND I TAKE my hat off to Ashley she was in the store (ALONE)helping me ,answering calls doing multiple jobs....her job definitely isnt for the WEAK...I myself couldnt do it my anxiety would be to high ..still she had a SMILE and ABOVE AND BEYOND CUSTOMER SERVICE.....THANKYOU SO MUCH?
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January 2024 by olivia copeland
Ashley went over and beyond. She even wrapped my item making it easy to bring my gift for my son home. The store smells good every time I come in. I will definitely be adding to my account because of her customer service.
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January 2024 by Tikesha Reynolds
I looooooove Ashley. She is the only person I have ever met that can make someone buy stuff they don't want or need. Everytime I come in she's alone working and still smiling.
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January 2024 by Stephanie Jones
Ashley is great. She made the process real simple and fast. She even wrapped my items for me. She was a working alone and managed to get everything for me and everyone in the store taken care of. I will spend my money with her anytime.
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November 2023 by Quay
Easy. Amazing
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October 2023 by Angelica Francis
Smooth transaction
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September 2023 by SHEILA Timmons
Excellent
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September 2023 by Miy E
terrible customer service, items did not work!
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August 2023 by Khadedra Banks
Let me say, MaCall ( probably spelling it wrong) was great and honest and very helpful to my husband and I with our account. The store manager Ashley needs to work on her honesty and communication. I was left on hold for 30 minutes while trying to find out about a pickup she told my husband was scheduled for today, just to find out she had left the store and in fact had not scheduled the pickup at all. She has been giving us the run around for a week about getting our account sent to a closer store to fulfill our needs, and he's either stonewalled or blatantly lied every step of the way. The one star is solely for the assistant and her service.
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August 2023 by julio 757
I was asked by Ashley to give a 5 star review right after my initial phone conversation to rent an appliance with her. Luckily my wife and I held off on doing it. This store is unorganized, the manager Ashley is dishonest and once she has a sale the friendliness and customer service go out the window. Even though my having a perfect pay history Ashley made things very difficult. They have one person delivering heavy items that causes them to get banged up and damaged, at no fault of the delivery people. And only one assistant who is willing to get stuff done inspite of having such bad management. I like rent a center but as long as this management is in place I will not be using this store ever again.
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July 2023 by Shanara Buie
Ashley is amazing. Anything I need she gets it for me. She always pushes for sales and is willing to go above and beyond for her customers. When Ashley is not there the store is HORRIBLE. The employees do not answer the phone, they seem to have no idea how to assist customers to the point I prefer to only talk to Ashley. If she is not there I will wait until she returns to do whatever I need to do concerning my account.
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July 2023 by Katrina Webb
I wouldn’t recommend going here if the store manager , Ashley isn’t here to assist you . Whenever she’s unavailable the store is run HORRIBLY! The employees answer the phone as if it is their personal phone, and just ghetto! The store looks a mess, I mean nothing is the same. I don’t know where Ashley is , but I refuse to do business here until she returns .
