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October 2023 by Dale Orren
Quickly responded to our short-notice need to relocate. From the first phone call to the truck leaving, the Moving team was professional, efficient, expedient, careful, friendly, attention to detail was evident.Lisa, Meghan, Anton—super job by these terrific folks. Teresa and Francis had mom’s belongings packed up in quick fashion, fully ready for Anton, Thomas and Romela to load the truck. The team arrived promptly when they said they’d be there.
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October 2023 by Chasidy Thomas
Brian, Shawn, and Rob did an amazing job with moving our household items. They were very patient with my little one running around and movies everything to the desired spaces as I asked making sure not to cause any damages. They were pleasant and professional throughout the entire moving process. Thanks guys!!!
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October 2023 by Richard South
Security and Storage was up to the task. They dispatched adequate sized teams for both the pack-up and movement of all household good. They were professional, and efficient of time. Everything arrived with no damage to goods or walls, etc. The initial estimates were realistic.I highly recommend them.
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October 2023 by Brenda Tusing
Everything from our initial contact with our rep Lisa through the actual move was such a smooth process. The young men who did the moving, Jay and Parker, were excellent! Very professional and courteous and went out of their way to assist us. Cannot say enough good things about them. They represent the company very well!They moved and stored our things and will move them back and set us up. I look forward to moving back into our home in a few months.
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October 2023 by Alexis Murry
We had Teresa', Miranda and guedais pack. They seemed experienced which I loved and got to work. My only issue is they put our seasonings and our food in the trash can to ship?! Why would you put the food in the trash can?! I understand saving space in the truck but that was wild. & the following day the men forgot it ( so did i ) because I don't think either of us would've thought they did that? But the men were amazing! They were FAST and got right to it lol I didn't even get their name but I liked them. I think they also felt a-way about the women not fully packaging some of the items they could've did but honestly if I had a choice I would choose them again
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October 2023 by HeyIAmLisa_OG_
Out of 9+ military moves Under our belts this by far was the best ever! The ladies that packed all the hhg’s were kind and took care of everything. The loaders were exceptional ! Taking the time to wrap all of the furniture and even took special instruction on some items. They were friendly and funny and very respectful. They worked a very long day getting us all loaded onto 2 trucks.Unloading day they showed early and did a great job putting things where they were to go due to the boxes being labeled correctly. For a last minute move it was great. I can’t praise them enough. Highly highly recommend!
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October 2023 by James Janele
Great service these past 3 days of packing our household by the Security Storage and Van Company team of Teresa, Frances, and Charlotte. They were punctual, courteous, hard working, and responsive to our requests. Very efficient and professional job.
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October 2023 by Aaron Szechtman
This was the best moving company we've used. We've moved 9 times in the last 16 years and they were without question the most professional moving company we've had.They communicated extremely well and stuck to the dates we planned for. They showed up with all the right packing materials and brought extra personnel and equipment to make sure the job got done right and on time.We had the least amount of damage from any move, and when it occurred, they immediately let us know about it.They really earned our trust. If we have to move again, we will be using them!
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August 2023 by EW
One of the movers was soooo nice and professional. The other mover outwardly complained every time I told him where something went. He was on his phone taking personal calls the entire(which I don’t mind) but was using language that I would preferred my kids not have to hear. They either did not assemble everything or everything they did assemble was incorrect. I had to reassemble all my beds because every time we got into bed the slats would fall out. When I notified the one mover that my walls were damaged, he just said ok and looked very annoyed. I’m so grateful to have movers help me at all but it was just not the best experience.
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August 2023 by Martha Balis-Larsen
Showed up on time, as scheduled. The team was very responsive to work with us, accommodated our needs. Very pleasant people. Friendly. Hard workers, took very few breaks. Packed everything quickly and well. Took extra effort to pack special items. Checked with us frequently to confirm what should have be packed and asked for a check to make sure everything was packed. Good experience overall.
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August 2023 by Laura Fridinger
Cam and Caleb were two of the best movers we have ever had. They were courteous, careful with our belongings, and listened to where we wanted things. They even maneuvered a big piece of furniture into a difficult locations. I would be happy to have them back for the next move.
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August 2023 by TARA WOOD
I think they had great customer service. They worked hard and did a two day job in one day. I didn’t like that there weren’t enough supplies to wrap all of our belongings and that we didn’t get to see all of our things get packed into the correct crates before they are shipped.
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July 2023 by Cynthia H
Shawn and his assistant were amazing. Shawn is very professional and helpful. They did a fast and efficiency packing. Thank you for all your help
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June 2023 by Kylee C
Overall our move went well. The packers and movers were all polite and respectful. The driver was polite and knowledgable. Meghan, the coordinator, was also all of these things. However, there were a few places where the company could improve.1. Chris calculated our move at 19k pounds but it only came out to 12k. He quoted us at 19k and we were really close to just not going with this company because it was so expensive, but we didn't have much of a choice. I asked him to come back and reassess, but he decided not to. It seems the driver was also shorted in this instance because they are required to contract their own workers and with 19k pounds he expected more of a work load when he arrived so he ended up over-hiring a crew.2. The driver did not give me the paperwork to individually mark off each box as it was unloaded. He thought we would do that "at the end" after all our items were loaded inside. We didn't, and he left. So if a box was missing, I would have no idea. He also was not told to get COD so I didn't have a reciept or pay until a few days later. It seems communication between drivers and Allied could be improved.3. Yes, things broke. Yes, there's insurance. I have not yet filed for reimbursement so I will update my review after I have done so.4. The packers were fast but I noticed they were overloading boxes to where they were so mis-shapen they couldn't be stacked. Several items in these specific boxes became broken.5. My biggest complaint is with one item in particular. We were home the entire time they were packing and made it clear we were available. They broke the backing out of an antique frame and, instead of telling us, they took the print that was inside of it out and packed it in one box loosely, damaging the print, while they took the blown-out frame and packed it elsewhere instead of notifying us of the damage beforehand.Overall, this was a relatively painless experience.
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June 2023 by Terri Hines Tulley
The team that packed our house were great. They gave us a heads up when they were 30 minutes out, were considerate of whatever we needed, and had our house packed in an impressive amount of time. I liked that if the packers needed clarification, they asked and I appreciated one packer asking me to confirm that he got everything in the room he was working on. Those gestures help us feel confident in an organized move that will also help when we are unpacking. I am SO thankful for all the help and upbeat personalities during a stressful and truly, for us, miserable task of packing and moving.
