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April 2024 by Asma Khan
The rooms were spacious and clean. I had a portside view, which was amazing. The front desk and restaurant staff was kind and helpful. Mimi and Eva at the restaurant always greeted us with a smile.
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April 2024 by Clarene Teague-Johnson
Love the area and location.Rooms: Rooms are very spacious for handicapped guests.
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April 2024 by Amber Levesque
The room was great despite the bathroom door not wanting to latch. Doesn't matter with a toddler anyway.
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March 2024 by ANAND A RAICCHA
Outstanding place ever seen in life.
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March 2024 by Carmen Rodriguez
Great location, walking distance to many Great restaurants. The view was spectacular. Enjoyed my whole experience.
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March 2024 by Debra Haan
We had breakfast and MiMi was our server....what a delight.....she was friendly and kind to us.We asked questions about the boats being repaired and about the ferry....what a wealth of information....so happy she took care of us!!!!Thanks MiMi!!!!!!
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March 2024 by Claudio Alvarez
Fantastic, Outstanding! Mimi is such a tremendous joy. Exactly what hospitality should be. Thank you.
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March 2024 by Ashlee Wilson
We had a great stay. Everyone was very friendly and our room was nice. As we were having breakfast before heading home we were greeted by Mimi which was very nice and professional! She was amazing! Thank you to her for all the recommendations!
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March 2024 by C F
I always enjoy my stay at the Sheraton Waterside Hotel in Norfolk, VA. The staff from valet, the front desk, breakfast staff, and entire staff displays excellent customer service and experience is always Top-Tier! I especially would like to acknowledge King at the front desk for always being patient and kind, also I would like to recognize Me Me in the breakfast area for her kindness and always willing to assist to ensure complete customer satisfaction. You all ROCK!!Also, special shout out to the General Manager for ensuring customers are enjoying their stay. Your leadership shows Sir. Salute!!Best,Claude FlynnNoteworthy details: Please read above.
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March 2024 by Brian Poulin
I'm here monthly and I see this hotel going further and further south with the rooms being broken, not cleaned and still rented out and customer service at a low wanting to argue over what was said. I have to stay here with the airline I fly for but if I were to stay here on my own, I'd save my$.
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March 2024 by Kanchan P. Adhikari
The Waterside Sheraton is location at great place just in front of wonderful harbor views. It’s wonderful place to stay and located at center of the town just few steps away from Waterside Marketplace, shops, nice bar & restaurants for entertainment. Rooms are quite spacious and bed are comfortable! I would love to stay again in my next trip ?
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March 2024 by Benjamin Grover
Top notch service from Mimi, Angel, Eva, and Rene!
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March 2024 by Saverio Braccini
Congratulations to the breakfast team: Mimi, Angel, Rona, Roselle and colleaguesExcellent service!
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March 2024 by Jose Antonio Del Solar
Great views, good customer service, good price. A bit outdated...but a classic...all the amenities you need. Will definitely come back...Rooms: Comfortable in need for an updateFood & drinks: Restaurant closes early
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March 2024 by Courtney Mitchell
The Waterside Sheraton is a great place to stay. The location is conveniently located near the water with easy access to the center of town. I particularily enjoyed my meals there. I would like to express my appreciation to Mimi and Ava for the excellent dining experiences. They took such great care of us each day and were so kind and helpful. I would recommend the Sheraton to anyone looking for a great stay with good value and a friendly environment.
