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April 2024 by Kathleen Victoria
Updated review: The cantina chicken menu is great, but the customer service here needs work. I placed an order on the app and walked on over as always. I come to the place and there's a sign saying the lobby was closed for repairs. Nothing on the app said the lobby was closed, or else I wouldn't have ordered. I knock on the door, two employees notice me and proceed to ignore me. I knock louder three more times and loudly tell them that I'm picking up my order which is sitting on the counter. Still got ignored. Went right to drive thru window (risking injury) and finally got to talk to one of the employees who gave me my order. Even though they employees were not friendly, I nicely thanked them, but I got a blank stare in return. Considering going to 21st St or the one near the Navy base next time.
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April 2024 by Ms Keys
The wait for the food was wrong.Also, taco shells were stale. I would not recommend this location.
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April 2024 by Michelle Jones
Great food,best customer service always at this location.
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March 2024 by Ian Brown
Two nights in a row, door was locked at 10:30pm mean while both google and the door it self says closed at 12am.
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February 2024 by Ronda R Adams
The food quality has gone way down.
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February 2024 by Randy Lawrence
Young kids with attitudes customer service is not a priority or even thought about. If you’re angry about your job, don’t take it out on me.
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January 2024 by Christopher Conner
What's the point of even having a lobby if it's never open?
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January 2024 by Ammon Ehrisman
The slowest and rudest customer service I’ve ever experienced.
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December 2023 by Sharon Reed
Perfect temperature,taste,& service..Vegetarian options: There are things on the menu for a vegetarian..Dietary restrictions: Hey it's fast food..there are things on the me that will pretty much keep you in line with your choices..Parking: There's plenty of parking & it's close to the buildingKid-friendliness: High chairs,booster seats, kid friendlyWheelchair accessibility: Yes
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November 2023 by Jerrime Wise
One word for Jamea taking orders “AMAZING”
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October 2023 by Blaizen Bloom
Took my money, didn't give me my food, and over a month later I'm still awaiting my refund they said corporate would give me.
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October 2023 by Jaelen Potter
I just wanted to say I probably had the best tacobell food experience in all of my 19 years. Whoever was making orders at 11:20p on October 13 deserves a raise. He/she gotta be a veteran at that location, or they just felt like blessing me. I had the munchies and was expecting less but got more. Each burrito and taco was hot and like you see on the ads. I took a pic of one of my grilled cheese burritos but ate the deluxe cravings box and the other burrito before i could take pics of them. Even my baja blast freeze was perfect. I want to meet whoever made my tacos. Bless you
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October 2023 by Anja Bernhardt
The drive-thru was slow as can be and there were not that many cars. It was just at a standstill forever! Then my food was poorly made. I ordered a jalapeno Mexican pizza and two tacos and a drink my Mexican pizza had mostly beans on it and hardly any meat at all and it was cold by the time it was given to me. Hire more employees and train them better.
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October 2023 by Michele Ryba
Use the drive-thru near ODU and I will say if the rolled chicken tacos aren't on all the menus they should be! yum. Service was
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September 2023 by Blayne Showers
Made my food wrong, and my Baja blast taste like booty.
