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December 2023 by Alison M.
This store is nice and fairly large and well-stocked with some really great sales and even better seasonal items. I love the location at the far end of the Norfolk Prime Outlets but it's easy for me to forget it's here from time to time... it's not close to the main areas. They had shoes, hats, accessories, ski and snow gear, cold weather and whatever else. You name it. Some very nice items at great prices can be found in here. Staff greeted us upon entry and offered help again later as we roamed around to take it all in. I found a cute jacket for winter and hubs found some hats and ski pants.
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November 2023 by Danny Kay
Was here on black Friday. We had to wait in line to get in the door but the wait wasn't long at all. There was a lot of clothes there but I only walked away with a hoodie that was on sale. The store was clean and the employees were helpful and friendly.
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November 2023 by Shirl Albert
Clean, great helpful staff, good discounted prices.
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September 2023 by Inacia McVey
Great place for shopping!!Having a cup of coffee outside and enjoying the weather ?Nice and relaxing atmosphere.Close to Norfolk airport.
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August 2023 by J David H.
Overall good experiences at North Face at the Norfolk Premium Outlets. It's the only location I'm aware of on the Southside. Various items like coats and gloves have been purchased and recently a backpack that was returned in lieu of a different brand. Customer service has been strong. However the return although completed professionally had a staff that had no customer service skills. I will return.
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July 2023 by opeyemi ajibose
For cool drinks with different flavors i.e. you can do all the re berries in one cup, blueberries, mango, green drinks when the hot sunny creams, Jamba Juice is the right place to be. For natural juice without any artificial flavor, you'll be wowed.
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June 2023 by Colt45
We go here every year when we come to visit family. This mall is very clean and I never have any issues here. As far as outlets go, this one probably has the best scenery of any I have been to. It's not super big, but it has all of the major stores you would expect. Most places offer a military discount. Just be sure that you have your IDme account set up ahead of time. Some stores will require you to scan a QR code and then log in, and that's how you get your discount. Adidas is that way I know for sure. But it's very simple, and you can screenshot it for later use.
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May 2023 by Lilly L
I really like this brand. I remember it used to have nice staff. However When I came today o found the young man who open the dressing room for us a little rude and unwelcoming.For me, the staff does a lot to a store .. makes you want to come back... Or not!
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May 2023 by shen yup
Literally before 5 min before closing time got in and out within 3 minutes . I needed my command rocker to be sewed on.I was helped by a former Navy veteran Thank you for your service and assistance! I appreciate it !
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April 2023 by K “K-Love” Love
Great variety of stores and wasn't super crowded.
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March 2023 by Natalie Howe
Love the deals and styles they carry!
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February 2023 by Katie Semanek
What can I say? It's an outlet. It was fine.
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December 2022 by QTina G
Had a really good sale on everything
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October 2022 by Saskia Swider
Great place to snag a bargain! Very helpful staff, too!
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September 2022 by Fran Crisafulli
We found some great labor day sales. The food court got a little overwhelmed by the crowds. For some reason, I lost cell service and couldn't contact my wife to find out where to meet up. Luckily, we ran into each other again by chance. Otherwise, a great experience.
