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March 2024 by Mark Yetka
Went to drop off a few packages, a guy at the front desk said he'd be back in 5 minutes, waited 10 minutes and could hear him in the back talking about sports to other employees. After 15 minutes of waiting and customers lining up, I walked away.
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March 2024 by Johnta Jones
Delivery drivers don't attempt to deliver packages properly. No knock on the door or ringing doorbell. They will leave a slip and not follow instructions on the redelivery causing you to have to pick up your package.
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March 2024 by Stalin Garcia
Today a young black mailman just threw my package up against my glass door (23523) and isn't a federal crime to steal or destroy people mail or package? I bet the United States Post office at 1112 Green Street Norfolk, VA would allow their employees to continue with this illegal & inappropriate practice against customers???
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January 2024 by Takako Valentin
Thank you Ms. Rock at Green street post office for treating me with such respect. I am amazed of your social awareness, how you treat everyone equally including foreigners, especially Asians. You are the gem of Norfolk, Ms. Rock! You know you made my day.Please go see Ms. Rock everyone, especially if you are an Asian. You will be amazed too! I assure you she will go out of her way to make you feel so welcomed, even when no one is watching. Xoxo
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January 2024 by Tate Schumacher
I’ve lost many packages shipping from here. One time they claimed the drop box was broken into and another time there was no explanation for where they went. I sell through eBay a lot and will no longer be going through usps because of how much money I’ve had to refund
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January 2024 by Veronica Harrison
This postoffice supervisor needs to hold there mail clerk accountable for packages misplaced I know we are human and make mistakes but to misplace one item
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December 2023 by Debbie Sue Davis
Very nice peeps!
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December 2023 by Hanzer
If I could rate it lower I would. I can see why the reviews rate this location so poorly. The customer service is absolutely atrocious. The person working the counter is not at all familiar with their duties and responsibilities. As well as awful interpersonal skills. I would highly recommend any other post office.
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December 2023 by Nellya Masters
The big lady in the front with the accent is the least helpful person there is it’s almost as if she enjoys making things difficult for people.
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October 2023 by Victoria Bantin
This is probably the laziest post office I’ve ever dealt with, I had two packages that were supposed to be delivered together but they weren’t so I went to the post office to pick them up the next day. For some reason they only had the one, the lady that helped me on that day was super friendly and nice and even told me she would talk to my mail carrier about delivering it to my door. So I waited a couple of days and nothing. So when it was around the time the mailman usually comes I ran into him and asked about the package and he just kept telling me to go on Monday. Was super rude. So I went that Monday to see if they had it and I was trying to explain to the lady what had happened, it was a different one than last time, and I kid you not I was explaining what had happened for a solid 2 minutes and all she said was “you need to pick up a package?” Super rude while I was being super polite. Fast forward to this week I was supposed to get a packaged delivered on Monday. It was said to be delivered but it was delivered to an individual at my address… how so? Both my husband and I were at work. So who did the package get delivered to? I tried calling but no one answers the phone. Is there anyway I could go to a new post office to get all of my packages sent there cause this is ridiculous.
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August 2023 by Jules
Easily one of the nastiest customer service ever. Two ladies at the desk, the one who “helped” me was so rude and zero help. It was my first time shipping something to a FPO address, and really the first time I shipped something in the US and I had no idea of what I was doing. I asked for help and she handed me a bunch of papers so I asked if I just have to fill them out and that’s it, she barely responded with a “mmmh”. I was extremely nice and polite when asking questions as I genuinely was clueless. Obviously the plenty of 1 star reviews make lots of sense.
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August 2023 by Kamiah Watts
If I Could Leave Zero Stars I Would. On 7/13/23 I Came To The Post Office For COA(Change Of Address) Verification. Myself And Another Caucasian Gentleman Waited For Approximately 13mins Pass Opening. I Walked In And Was Not Greeted But "How Can I Help U?". WOW... Okay. I Walked To The Counter And Asked What Was The Piece Of Paper About That I Received In The Mail? When Can I Get My Mail? ( I Put In A COA 6/28. But No Mail) Side Note... I Have Been Getting Calls From Important Places About My Last Bill Statements) The Lady With Twist Was Low Key To Get An Attitude About Me Asking Questions About The COA Because I Have Never Done One Before. She Said "It"s For Your Protection "(Very Smartly) Then I Asked Well Can I Get My Mail Because I Have Dominion Etc Calling Me About Bills They Sent. She Irritatedly Walked To The Back Then To The Front And Said They Dont Have Anything For Me. I Dont Know What To Believe Because Her Attitude Was Nasty. Just Unsatisfied!
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August 2023 by Natalie Smith
This post office is very disappointing. The employees are rude and not customer friendly. This last time there was only one front worker while 9 of us waited in line (you could hear others in the back talking). To top it off a young child was playing in the back with a phone - while there are signs clearly stating no phone use is allowed in the building. Very sad what the post office has come to.
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May 2023 by Brittney Edwards
Worst! They never deliver stuff when they say they do. They consistently lose packages!! Then say oh I attempted to make the delivery when they never did. Calling to complain doesn't work because everyone there doesn't wanna do their job! My package said delivered today but was it, NO!! No mail carrier even came down my street smh
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March 2023 by Phillis Combo
I repeatedly experienced the same issue as well. Putting my mail at the wrong address. Smh... At one point and time it was a check. The company told me they sent it out weeks ago. To discover the neighbor next door was holding it all that time. Smh
