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March 2024 by Donovan Pierce
Wish I could give zero stars. This officially is the 3rd time that my package has supposedly been delivered to my mailbox. The 2nd time in one week. You guys need to get your stuff together. Are you not reading the labels or something? Definitely going to figure out what the hell is going on with my mail and money. (UPDATE) tried to inquire and was told there is nothing that can be done. I ended up filing an investigative report. This place is officially trash.
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March 2024 by Kathy Johnson
This place is a nightmare! -0 starsRude staff! Awful service relating to a Post Office Box. Waste of time to try & Resolve anything. Went to pay my box inside with a money order I purchased elsewhere as the statement read. They 2 idiots behind the counter said they wouldn't take anything but a money order purchased from the Post Office. I kindly said, please tell me where on the statement does it say that! Because it didn't specify payment by M.oney order, check or debit.After 30 minutes they talked to someone in the back & finally took my payment. Who is the supervisor their is what I'd like to know?If you go early on a weekend to check your P.O.Box or drop mail inside, there's always someone sleeping inside that lobby.Come on we can do better than that.
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March 2024 by Yasmin Bane
Genuinely the worse post office I’ve ever been to in my entire life. I came in for a passport appointment and was told to go f myself because the passport person decided to go on break during my appointment time. Who does that? The time is very limited and it’s so extremely rude to go on break during someone’s appointment. I was told to come back the next day at 10 so I did, and the lady at the counter was so extremely rude and snotty towards me.
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December 2023 by Kevin Jacobson
Would give 0 stars if it let me. Booked passport appointments for our kids 6 weeks ago. We show up today and they let us know that the passport guy isn't in today. No response when we asked them why they scheduled appointments for the day nor why they couldn't be bothered to contact us when they had our phone numbers and emails. This is beyond non-existent customer service, this is more akin to deliberately wasting our time. So glad we took work off just so that they could cancel on us with no notification or apology.
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December 2023 by Teresa Garziano
BE WARNED- This is NOT A PASSPORT LOCATION. Despite having an appointment, we were simply told “we don’t do that”So rudely, the postal worker says without looking up “that all comes from DC, they don’t listen” Both parents must be present for a minor, so I made this appointment over a month ago with much planning.What a waste of time!!
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December 2023 by Karen Irwin
If I could give this zero stars I would. The mail delivery is TERRIBLE. We go many times when no one delivers our mail. Very frustrating.
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November 2023 by Ph si
Shame on me for not reading the reviews I guess.Took an afternoon off to get my kid's passport renewed. Upon arrival, we were told they doing do them at this location, despite the online system allowing one to fully book an appointment.The person at the counter give us an address to the Circuit Court and suggested if we hurried, we might still be able to make a walk-in appointment. We rushed across town and luckily the courthouse was able to process us through despite arriving a half-hour before closing.I don't hold it against the local employees, but the management needs to be fixed.
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October 2023 by Be well with Beverly name
This post office is always missing something or everything.Stamp books, global stamps, custom forms....4 people walk in with packages to mail and 3 walk back out with them. One of them is me. Unbelievable.Why is this location still open?
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October 2023 by Mack Stewart
Showed up for a passport appointment that was confirmed via email and text message. Upon arriving the person behind the desk mumbles that the person who processes passports isn’t there. And absolutely awful post office and they don’t care. Do not do passports here!
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October 2023 by E P
Doesn’t even deserve one star. Most pathetic post office I’ve ever been to. Rude and it’s a problem if you ask a question because than they actually have to do their job. Disgusting in there too.
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August 2023 by Drew Hanessian
Non work conversation with customer in front of me continued for several minutes including while I was being helped. Not a word was spoken to me during the transaction which was a simple drop off.
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August 2023 by Ira Rose Ramos
I made an appointment for passport and they were on lunch. I waited 2 hours. And it’s hard to make appointments online. If you have anything that has to do with passports just fine a different location.
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August 2023 by carey marissa
Horrible service. Stood in line waiting to buy stamps, a customer behind me walks in and was asked immediately if they needed assistance. Hopefully, i wasn't discriminated against.
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August 2023 by John Frame
Why is the Post Office on Little Creek Rd closed on Wed July 5 at 3:40. Sign on door says closing 5PM. No sign on door, no reason given as at least 8 customers turned away.
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June 2023 by Lorraine Grier
Remove this post office as a passport application location!Am I going to be reimbursed for the leave I took off work to get to my “cancelled” appointment?!How can there be appointments made and the person who does them just not be there?!Seems like this isn’t the first time either. Don’t waste your time and go somewhere better.The explanation given, was that they are short staffed so passport appts were cancelled - I didn’t get a cancellation notice.