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June 2025 by L
Absolutely do not recommend Verizon at all.
Not just the store but the entire entity.
Firstly the gentleman scammed me into a credit card application stating it was for the $15 activation fee. Weeks later I got a denial letter.
Second the “price lock” put in at $75 and my bill hasn’t been $75 since. One line!!?
I have messaged several people that have promised that the bill would go down to the $75, and they have blatantly lied.
Today I get my bill and it’s still $85, I text someone it’s a whole scam. After all my frustrations they switch me to another supervisor rep. Who didn’t even know the situation ? In fact it wasn’t even a supervisor. It was a scam.
Verizon is a scam.
Do NOT LEAVE T-MOBILE!!!!!
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June 2025 by Kimberly Young
Very helpful
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May 2025 by Libby Nguyen
Jay helped me out and I got internet within 2 days!
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April 2025 by N V
Aaron was great, absolutely nothing but good things about him and the location.
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April 2025 by Keshaun Garland
Allowed me the best service connection to beat my hb in imsg
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March 2025 by Not Ungle
STOP sending people door to door harassing folks, ignoring no soliciting signs, just STOP.
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June 2024 by Adrian Chalona
I went to this location after being cursed out at the Providence Road location. The service representatives at this location were extremely kind and thoughtful during the whole visit. I was able to complete my purchase an upgrade 2 iPhones and received 2 iPads through the promotions that they were running. I am extremely happy with the service that we received especially after the treatment that we received from previous location.
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June 2024 by Charlene Christopher
The salesman was helpful and friendly and took care of my concerns quickly.
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May 2024 by Daryl Lee
Doesn’t take cash payments
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May 2024 by Juan Juarez
Don't go here really bad service and they just gave me and my mom problems, we paid $231 just to know that no Money back at all. Really not good place to go to. They take too long with customers, they don't help you out they like to change. $$$ no money back out of 231. I would never get scammed by your company .
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April 2024 by Paul J. Pappas
Best customer service I've received from a Verizon store to date.
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February 2024 by Brenda Mcphee
The most disgusting Manager and customer service E V E R !!Don’t choose Verizon!!ESPECIALLY this location!!
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February 2024 by JC Mays
Verizon on "us," lol.Pre-ordered phones ?Hidden charges ($125 plus).Shipment arrives ? at your home. Follow the instructions to activate.If you need help.Bring it in,andwe will do it for you.No problem ? ($30)In the end, 70% of my time is sent at work paying for this.Cell phone reception one bar or none. You probably should look for another provider that does help you and your cell phone work properly ? Maybe, I should take my car ? for an oil ? change and pay them to let me change it.
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January 2024 by CC J.
Everytime I call this store or any other store I am placed on an indefinite hold. I don't even know if the number provided is to the actual store or is just a generic call center number .
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January 2024 by Robert L Perkins
Don't trust Verizon Wireless. Says store closes at 8pm. It's only 7:45pm on 01/03/24. So it's false information. I will be calling the BBB and the FCC.
