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January 2024 by Marsha Owens
Desiree helped me upgrade to a new phone and she was kind, patient, and easy to work with. Montrel was also a big help while I was there. Also Andrew & Justin. Very professional.
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December 2023 by Marissa Brienza
Desiree S. is amazing! She talked us through how to do a Verizon to Verizon phone plan transfer. Her explanations were detailed and thorough. She also helped my husband and I find + set up new phones. This included doing the data transfer, putting on the liquid screen protector, walking us through new settings, and putting on our new cases. She was VERY patient and kind throughout the whole process. Desiree and the whole Saturday afternoon crew were funny and fun to be around.We definitely were entertained and enjoyed our time in the Little Creek Verizon store.
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December 2023 by Ilday Sotomayor
I came in maybe twenty minutes before close to pickup my phone that I had ordered. Elijah was super helpful and provided superb customer service. I didn’t end up walking out of the store till 7:03 And not once did I feel rushed. He seemed young and carried himself so well. I’ve been in retail management for 10 plus years and his customer service was beyond his years. Congratulations to Verizon for having people like Elijah being the face of their company. I will only go to this location in the future and will ask for Elijah everytime!!!
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October 2023 by Nicole Galarza
Montrel did an amazing job and was so patient with getting my account transferred to my own account and upgrading me highly recommend working with him. 5 star customer service
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October 2023 by Carlos Cervantes
I came in to change my provider, and Justin had me out of there in no time. He made the process seamless and saved me a bunch of money.
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July 2023 by Google user
Just wanted to briefly speak about your employee Jacob, he took a lot of time and was very helpful explaining about a certain type of USBC to USBA cable which I needed to resolve my issue. Just wanted to say thanks for everything you did.
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June 2023 by william gray
Just wanted to briefly speak about your employee Jacob, he took a lot of time and was very helpful explaining about a certain type of USBC to USBA cable which I needed to resolve my issue. Just wanted to say thanks for everything you did.
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April 2023 by Matthew Freeman
Came here because the employee said you could pay a bill there with a check. Not true. Last time before that we came here and the whole store was closed in the afternoon because lunchtime. Everyone must go for lunch at the same time.
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April 2023 by Victor Ingram
Very helpful employee.
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January 2023 by Jess Aznar
Justin and Maurissa were personable and made the process of opening an account with Verizon go smoothly!
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February 2022 by Frazier Overton
Kendrick was very patient and helpful
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February 2022 by Nairobi bradley
They were so helpful and patient helping my grandmother pick a new phone.
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November 2021 by rob douglas
I went to them with a problem with my phone. Before I could finish telling the gentleman about the problem he fixed it.
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August 2021 by SUNNY CARACO
I lost my phone, called Verizon and spoke to Asia who handled ordering my new phone through insurance. She was prompt, professional, friendly and well informed. She couldn’t have made it any easier. I received my new phone the next day and in order to restore from iCloud a verification code was required. I called the customer service line which didn’t help then the apple support line which didn’t help then Asia again who informed me on what to tell them to do. Called Verizon back with the information she told me and my phone was finally restored. I hate getting new phones but she made it so easy. Thanks Asia for the exceptional service!
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July 2021 by Dicky Kitchen Jr.
Great group of people. I interacted with 3 people while I was there, and they all worked very hard to help me with my account and problem solve for one of the phones on my account. I definitely recommend going there for anything Verizon wireless related. 5 stars for sure.
