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April 2024 by kenneth joe
The most rude and disrespectful group of pharmacist and clerks ever to work in one place. Move your prescription to anyplace else immediately. They don't have any compassion, they are not proficient, they are ghetto, yes the Pharmacist and all her minions. They ridiculed me as I was leaving and told me that me not having my medicine isnt that serious. I will be transferring my prescriptions the first chance I get. It has always been bad with this group and there seems to be no accountability for their actions. I have witnessed this behavior several times and my wife and I have experienced it on several occasions, but today is it for me.
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March 2024 by Susan Shortridge
It was nice. Customer service was finally there. Miss good customer service. So I appreciated it. ?
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January 2024 by David Ornt
This Walgreens has the absolute worst customer service. Prescriptions get called in and aren’t ready for hours some times the next day. You call to check and they put you on endless hold then pick up just to hang up. I really miss the days of an actual local pharmacy that truly cares about their customers.
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October 2023 by Matthew Buchinger
I have been using this Walgreens for 13 years. The service in the pharmacy has been a nightmare for over a year now. 1 hour plus waiting in line on average. I have not been through the checkout without a problem for the past three visits. I fill once every three months right now. Either my insurance didn’t clear, my insurance website is “down”, we don’t have enough medication to fill the whole prescription…the excuses go on and on.I will be switching all of my prescriptions to the CVS. Wish me luck ?
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October 2023 by Drew Bou
Always finds a way to not fill or mess up my prescriptions. I have been using them for 2 years and all the sudden they filled a prescription under my old last name for no reason. Horrible at their job.
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October 2023 by Sarah Ferguson
If you make an appointment for a flu shot just be prepared to wait all day for them to actually administer it
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July 2023 by Ivan M.
The phone calls are barely answered. Today I was on hold for more than an hour and never got to the pharmacy staff to check if the prescription was received from the doctor's office.
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July 2023 by Wes Antilles
They say they never received my scripts. Talk to my doctor who assures me they are sent in.Call wait for 8 mins through 2 automated systems. Someone answers says hold. It's goes to ringing for 4 mins then hangs up.Call back repeat. This time no one answers and it goes to ringing then hangs up after 6 mins. Not like it's life or death or anything.
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June 2023 by sarah jones
So I’m brand new in town and this Walgreens is the closest one so I chose it. Well, I will say my 2nd time using them and I won’t be back. Unfortunately, they are too “busy” to fill a medicine when I am coughing my head off and feel terrible. Oh and want to add they staff is not compassionate at all and laughed when I showed concern about being sick and still waiting for my meds. They first told me 3 hours which too long but I said okay then I called at the time they told me and the lady just told me to give them 30-40 MORE minutes!!! If they can’t prioritize “sick” meds to “maintenance” meds then I need a new location! No worries because this area has several locations!
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June 2023 by Tonia McNair
Emma was fantastic from the beginning of answering my questions over the phone to the warm friendly greeting as I walked in to all of her assistance with choosing the best print for an art showcase I’d been invited to submit my photography the previous night @ The Art Institute of Va Beach. Deadline 5/9/23 @ 3pm. I made it on time to hang for “The Garden Party” opening on 5/11/23 4-7p. Her feedback and engagement made me feel like a true seasoned professional photographer ??. I shared my experience with other artists when I’d arrived to hang my pieces. Mike was magnificent as well. Thank you all for all of the hats you wear and might I add your wonderful professionalism as you do what you do making each customer feel as important as I did! I enjoyed watching your teamwork!! I will continue to share my experience I had at this location!!Emma is now my to go to for my printing needs I APPRECIATE YOU SUNSHINE!!-Tonia’s Creative Expressions,LLC
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June 2023 by Moni Nicole
If I could Leave 0 stars , trust me I would. They have a lot to work on and I’m not talking about store products wise, the pharmacy is horrible ! They have one person doing all the work up front while others just stand in the back talking and laughing. No type of order at all.
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June 2023 by Greg Floyd
Not much for answering the phone. Pharmacy has a MINIMUM 15 minute hold time. I have the call logs. X7
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February 2023 by Marvin Allan Gumba
I've been going here for years but just in the past 3 months they've been having issues with having three medicines I need. Just this week alone, I've been told to come back several times because they didn't have my diabetes medicine... and every time I come back they told me they still didn't have them on hand. I've been wasting my time and gas for nothing. There's more I have to complain about but I don't feel like writing the rest.
This store sucks. I'm going to CVS from now on.
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January 2023 by Ilyssia Cobb
Associates that work in the pharmacy are very slow and don’t know what they’re doing. I was told it was going to be 15 minutes and I waited for 2 hours.
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December 2022 by Alberto
Awful service. My wife in acute pain. Briana took my order and asked me to wait while she prepared it. Then left for the day. 40 minutes after I asked her colleague Jamesha who could not find the order nor the prescription. She was very rude and waived me off. After I insisted she transferred my prescription to Suffolk. All in all I wasted 3 hours on what could have been done in 10 minutes. Thank you so much for such a negligent and unprofessional behavior.