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February 2024 by Emily J.
Horrible service! Caught customers sexually harassing Employees and the other Employees doing nothing but laughing...Disappointed in the hope I've had for this specific store!! Had to wait 1 hour just to look for a employee to find me grapes! Absolutely Dissatisfied..I asked to talk to a manager but in return got rejected and insulted. I would not recommend going here!
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November 2023 by Destiny F.
Nice interior but wasn't able to get anything because online it says that they accept Apple Pay and low and behold they don't. VERY IRRITATING!!!!
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October 2023 by Paul W.
I this Walmart must be I hate to say it but the most ghetto Walmart in America. I waited 30 min. for an employee per the manager to get the correct price for some FIJI Water crazy
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October 2023 by Carol S.
Walmart+ is a great new program that offers free delivery by store personnel, free shipping & much more. Many times the shipment items are the next day by WalMart personnel. But I learned quickly that with on oncoming Tropical Storm there might be a need for more.When Ophelia became a threat to our area my Brother in Mississippi recommended a small propane burner to heat coffee & such should I lose power. He knew the importance of my coffee. As I spoke to him on the phone the closest WalMart had both the burner & propane tanks available for delivery the next day. By the time I got off the phone & placed the order, they were both out of stock. The burner was possible for next day shipping. But the propane couldn't be shipped. And that store was completely out.I finally found a six pack of the propane at this store. It's not much further from my house if you take Northampton Boulevard to Kempsville Road & enter via Lowery Road, completely avoiding Military Highway. But they were no longer delivering. I had to do Store Pickup the next day beginning at 11am. It was a tight window. There was a Rheumatologist appointment, which it looked like they weren't going to cancel, scheduled that same day. The next morning I got up early determined to be at the store exactly at 11am. But a check of the order on their App showed the product ready for pickup. I left immediately.The Store Pickup location for this store is conveniently located immediately to the left of where I entered via Lowery Road. It's clean & isolated from the remainder of the store parking. I pulled into a numbered spot. On the App you notify the store of your arrival & parking spot. In a short period of time a friendly young man came out with my order and secured the package in my vehicle.I left with enough time to actually eat before my doctor's appointment. My stress level was lowered considerably,I would highly recommend this store for either Delivery or Store Pickup. I don't do In store shopping anymore. So I can't speak to that experience.
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September 2023 by Justin M.
I was horse playing with my brother..tore my shirt...so decided that I'd go into Walmart and buy a new shirt...then I had to use the bathroom..and seen this. What the heck! Nasty as I don't know what. And on top of that, I showed the manager this in customer service and she laughed of all things to do!!! Really really unhygienic. This needs to be addressed because it's a biohazard !!
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September 2023 by Maria L.
We were leaving the store with our screaming toddler. The man at the front stopped us and demanded to see our receipt, even though he saw us at the self check out. My husband declined and said we don't have time for this, our daughter is upset. He proceeded to take our cat litter out of the cart, and walk away with it stating "I need to scan it". If you want your constitutional rights respected, your property not to be tampered with, and to not be harassed do NOT go to this Walmart.
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July 2023 by Erica C.
My aunt went to this store and her nieces accidentally left two rugs in self checkout. (All Female). They sent me to go retrieve the rugs with the receipt and time. I get to customer service and the lady takes my receipt and "checks" the cameras and tells me that the "man" who rung the item out took them out of the store. I told them they were women and when I asked what can be done, I was told "I have other customers". Along with the rest of the unresolved customer service complaints, this store needs better management and workers. Dollar tree has better service. Sad.
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June 2023 by Sierra H.
One of the worst experiences I've ever experienced as a Walmart member. I came here to return an order and not only did they argue me down but when i asked to speak to the manager he came to me and was just swinging his neck and being so disgusting! All the black people there were so combative and disgusting. I will be calling customer service every day until something is done about this.
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April 2023 by Maren C.
This is the absolute worst Walmart I've ever had the misfortune of experiencing. If I could give this place 0 stars I would. My boyfriend and I waited 3 hours for groceries that were never given to us, despite the app telling us that the groceries were picked up. We parked to pick up our order at 7:20pm-ish, and left at 10:00pm. We couldn't get ahold of anyone at the listed grocery pick up line, except for once. After 2 hours of waiting, we had 1 person come around to the cars and say that their system went down during the storm going on, and then said "okay, we'll get your order out shortly." An hour later and we still received nothing and could not get ahold of anyone yet again. People who came after us got their groceries, so what was the hold up?I understand that computer systems control a lot of the systems for item fulfillment, but the fact that no one could answer the phone or answer the door is infuriating.
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February 2023 by Tee K.
We got discriminated here because we look different. We were staying in line for a while and when there were about 3 groups in front of us, the cashier specifically yelled to us that #12 (or 13) is open. She was talking directly at us although there were people in front and behind us. We didn't think much of it at first and decided to stay in that line because I went to check to see where #12 at and it was far away and we were almost there so no point to move. When we finally got to the cashier instead of a typical customer service greeting we received a nasty look with a "ya'll know you can go to self check out right?". Mind you we have quiet a few items and some big items. I know there are self check out. I have shopped at Walmart a lot and NEVER, heck, not even Walmart, no stores I've been to told me when I'm already at the register that I have to use self checkout to ring myself up! And she was doing that just to us! It's almost to the point where she wanted to refuse ringing us up. She was clearly upset! When she finished with us she threw the receipt in the bag completely ignoring us, no eye contact, no thank you, just an angry face with attitude. Absolutely horrible experience! This is the WORST Walmart I've been to!!!
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February 2023 by Chanel T.
when ever this store is packed they only have three or four cashiers open and items will be out of stock for a very long time even though the website says it's in stock at this store. It just seems like this store is not really organized well
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November 2022 by Adan M.
One of many Walmarts that has over 20 registers and you'll only find 2 to 3 ever being used max. Self checkout nah half the time machines are down so you gotta wait your time in line for one of the 2 to 3 registers open while everyone else hangouts out at self checkout or walks around aimlessly.
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September 2022 by Ryan D.
So where do I begin ? From going to a lot of places and traveling and shopping at many Walmarts. This by far has to be the best I've even been to. The faculty are just so nice and attentive I believe the manager Jeffery is excellent and on point. I've seen him work with other employees and watched the leadership as a manager he's carried to reflect on the entire store and I like that in a day of corporate American shopping everyone in this Walmart was on the same agenda. Shelf's we're stocked information was given quickly and questions were answered. I really look forwarded to shopping here I strongly think me being a customer that Jeffrey and the entire staff at this Walmart are hard working people and deserve a-lot of recognition by corporate or regional directors of Walmart
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August 2022 by Joel S.
PROS:One of the best set-up Walmarts in Virginia Shelves well stocked Prices were amazing People were amazing CONThe only problem, all the drug use going on outside.
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August 2022 by Usa G.
Good place for buying groceries at reasonable prices, but it's always crowded.