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April 2024 by Matthew Slates
Ive never been in a hotel where the bed was on wheels. I got in the room, put my bags down and flopped on the bed…and I TOOK OFFF across the room lol. A very odd touch if you ask me.
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April 2024 by SGTxGiggleFairy
bathroom was torn to shreds and towels hand mysterious brown stains, toilet didn't work, hallways had a putrid mold smell. If we were gonna be in that hotel for anymore than the 8 hours of sleep we needed I would have checked out and found somewhere else.Rooms: bathroom was torn to shreds and towels hand mysterious brown stains, toilet didn't work, hallways had a putrid mold smell. If we were gonna be in that hotel for anymore than the 8 hours of sleep we needed I would have checked out and found somewhere else.
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April 2024 by Rae Bryce
The room that I stayed in, the shower only had hot water and it cost $15 for parking in the parking lot. The lady at the front desk was great. She was very pleasant and patient as the line grew.
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April 2024 by Blk Sun7
My stay was comfortable and cozy, no noise and I had peaceful rest. Naomi at the front desk at check in made my terrible day better.
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April 2024 by Justin Weber
I just wouldn’t book here again. The area isn’t great. The service was terrible. Ultimately it was a room to stay at for the weekend.
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April 2024 by Patrick Hartman
So, Experience here was alright.Have to pay 15 just to park here while staying.We were only here bc of our cruise rerouting to Norfolk.Area is, rough. To say the least.Arrived here in the day, had to change our first room because there was an incredibly loud, high pitched noise that was nonstop and constant coming from the other side of the wall, so we changed rooms Immediately.Second room was much better, but the water in both rooms has only 2 options.Hot aF, or Boiling. That's in the sink and the shower.The restaurant was nice, we had zero interest in leaving the building. The Black Tuna Grill has awesome Happy Hour from 4-7, food was good & reasonably priced.The room and building are clean but smell like a tattoo shop.The people at the front desk were pleasant, but this experience was purely a matter of convenience.So take that as you will
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April 2024 by luis r Santiago
Terrible cleaning serviceRooms: Terrible cleaning serviceFood & drinks: Restaurants nearby
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April 2024 by Lori Jenkins
Not pleased with this location… only 1/3 of a roll of TP in the bathroom, 1 washcloth & 2 towels. Husband had to go down to retrieve more linens. Room is very old & small and reeked of cigarette smoke. Hot water took MANY minutes to arrive & no notice from front desk that this may happen. Workers seemed uncaring & unprofessional. Never stay in this facility again & poor experience gives Wyndham a bad name!
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April 2024 by Mike Murphy
This place was awful! Service was bad and that's an understatement. From the moment we walked into the place it just looked bad but we had already pre-paid.
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April 2024 by Sara Stephenson
We were only there for 1 night, but it was a great stay! We were on the top floor. Beautiful view of the city!
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March 2024 by Angela Bailey
The pictures are a complete catfish. The property is old. I was afraid to get on the elevator because it’s so old. Nothing and I mean absolutely nothing is the way it’s portrayed on the website. The A/C kept us up all night from the noise it was making. Staff could care less. Sheets were dirty and housekeeping had to come and change the bedding again. I had to get my keycards reprogrammed 3 or 4 times. The worse hotel stay ever. Management is rude and really didn’t care about making your stay comfortable. I will never stay there again. Because of that stay I won’t even stay in any Wyndham establishment EVER!!!
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March 2024 by Timere Burchette
Horrible customer service! My room had a faulty leaking sink and a knocking ventilation unit…notified staff immediately and redirected to management who was not scheduled to arrive until the morning. At check-out I was asked did I take pictures as if I was a liar or trying to get over. They called to apologize shortly after I checked out and reported I should have never stayed in that room. Provided partial refund after they confirmed that I was not a liar 2 days later. Lacked professionalism and poor customer service is an understatement.Rooms: Very dated hotel.
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March 2024 by Sydney Halo
I asked for more toilet paper for my room and was told they were out…need I say more?
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March 2024 by Bob Toth
Horrible experience.I stayed here the night before surgery and cancer treatment since it is right near Sentara (Norfolk General hospital).The hotel had a strange odor to it when we entered.Upon check-in we went to the room. The room was hot and when we tried the AC it was nonfunctional. I contacted the front desk and told the gentlemen that the AC was out and that I had surgery in the morning, he began to laugh and then said sorry maintenance would not be in until the next morning.I went down to the front desk to change rooms. When I talked to the young man he said I had hung up on him, I replied that "you laughed at me". He got angry and got loud that I was calling him a liar (???) and told me we could just leave. I said to him again that he had laughed at me on the phone he threatened me and that we could leave. All I wanted was a room to rest before surgery.Do not use this hotel. Dig into the reviews. I am not the only one who had problems with staff.
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March 2024 by D Richardson
This has got to be the experience that I would never want to revisit ever again. The amenities are misleading. No microwave at allThere was no hot water and the water pressure was little to none . The bathroom door would not close and upon maintenance coming to fix he said it was worn and needed to be replaced when we checkout. He did get it to close but that was it. The toilet would not flush you had to remove the toilet lid and pull up on the piece inside to make the toilet refill. There were stains on the sheets then the beds rolled if bumped then the bathroom was old with visible rust everywhere. (Behind the door and the tub area) the one chair in the room was leaning so much forward it was scary to sit on m, you just sat at your on risk. When brought to front desk attention they waived the parking fee and supposedly returned $50 dollars from my stay. But Think about this if you just got off of the road driving for three hours plus and you wanted to take a shower and you wanted to use the bathroom and be comfortable how can you do so in a room that had all of these issues? What is it worth to the company to have your patrons happy and more than elated to brag about a wonderful place? Well, that will not happen from this stay and then to call the next day to speak to a manager only to get no response is crazy. I know better next time you can bet money on that. It received a one star cuz I had to pick something in order to post.Rooms: This has got to be the experience that I would never want to revisit ever again. The amenities are misleading. No microwave at allThere was no hot water and the water pressure was little to none . The bathroom door would not close and upon maintenance coming to fix he said it was worn and needed to be replaced when we checkout. He did get it to close but that was it. The toilet would not flush you had to remove the toilet lid and pull up on the piece inside to make the toilet refill. There were stains on the sheets then the beds rolled if bumped then the bathroom was old with visible rust everywhere. (Behind the door and the tub area) the one chair in the room was leaning so much forward it was scary to sit on m, you just sat at your on risk. When brought to front desk attention they waived the parking fee and supposedly returned $50 dollars from my stay. But Think about this if you just got off of the road driving for three hours plus and you wanted to take a shower and you wanted to use the bathroom and be comfortable how can you do so in a room that had all of these issues? What is it worth to the company to have your patrons happy and more than elated to brag about a wonderful place? Well, that will not happen from this stay and then to call the next day to speak to a manager only to get no response is crazy. I know better next time you can bet money on that.
