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September 2025 by Olivia Davis
We had a great experience at the Richmond Rd location. Jaiden helped us with all our questions and was very knowledgeable. Would highly recommend!
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September 2025 by Jason Manas
Miss Bailey was awesome She helped me in my agonizing process. Thank you, Miss Bailey
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September 2025 by Lillian Besares
My customer service rep was very knowledgeable in what we needed. I’m very satisfied with her service. Thank you for your help.
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August 2025 by Sunita Hines
Derricka Bailey is an excellent Technology Consultant!
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August 2025 by Joanne Mcrae
A Verizon technical support representative (phone) deactivated my old phone before activating my new phone resulting in no service. Naturally having no phone we could not call back. Finally your representative, Derricka Bailey, was able to reach another technical support person/department but that person also could not help. After I got on the phone and calmly explained my anger and frustration, that person said she would seek help from her supervisor. While waiting for this Derricka kept working on the matter until it was resolved. She deserves a cash bonus for her calming demeanor, patience and expertise. Thanks again Derricka.
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August 2025 by Susan Tomanelli
Jaiden was great assisting me to find just the right phone. He was very patient even though he was very busy. Great representative for Verizon! Thanks!
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August 2025 by Mandy O'Berry
Look for Derricka when you go to this Verizon location. Her customer service is on point. She's knowledgeable, friendly, and can make shopping for a new phone effortless. Thank you, Derricka!
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August 2025 by Caroline Dunlap
Rep was very helpful and resolved the issue I was having. I was charged $29.99 Water Protection Membership and mobile protection which I had declined. I was charged two activation fees which I was assured I could call Verizon and have one removed. Called twice and they didn’t remove it. Bottom line, this experience has left me with functioning devices but feeling taken advantage of. I will not be going back.
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August 2025 by David Kovner
Derricka was a great help! Fast and efficient, if you go in request her!
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August 2025 by Jeremiah Morin
Derricka is the best! Helped me get a new phone quick and easy after my phone busted on my vacation in the area. Will most definitely be coming back when I move back here, request her if you can!
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August 2025 by Richard Riley
I recommend this store. Derricka was extremely helpful and and answered all of my questions! Very respectful!
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August 2025 by Bob Brunetti
When you go in request Derricka! Shes the best!!
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August 2025 by Mike Hornby
Breanna -what an awesome job. Very informative and helpful. Gave me all the options that were available. Appreciate the attentiveness
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August 2025 by Michael Savage
Jaiden & Derricka were Fabulous. Extremely helpful and knowledgeable. Ten out of ten! Thank you.
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August 2025 by keyoncé parker
Derricka was a great help...be sure to ask for her when there!
