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December 2023 by Nicolas Piacentini
I vote the best smoke shop in Richmond, great options and really good quality house rigs. Highly recommend to check out what they have!
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February 2023 by Collin Shekoski
Top notch service, especially from an employee named Chris who I want to take a moment to thank. Chris took the time from his night to help me figure out a deal that would best fit my budget and get my puffco pro and proxy running. He even went as far as to contact the owner for me. I’d like to also say to the owner, this man Chris is the most professional, well educated, personable person I have encountered in a store IN GENERAL and I believe he deserves a raise. I mean this wholeheartedly, the man is a stand up guy and was nothing but smiles and laughter with every client. This is what you need both in and RUNNING YOUR STORES. Hates off to you Chris and thank you brother for a great experience! Look forward to seeing you again and in a higher status of employment that you deserve!
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December 2022 by Olivia Covington
S/O to Tony and the crew for always helping me out and chatting it up when I swing by. The customer service keeps me coming back ??
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December 2022 by andrew farmer
Got a new piece from this shop and I love it ? I can’t thank them enough good deals and great service!
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December 2022 by Loretta Nelson
This store is wild! I loved it! I only went in for a couple of packs of cigars on a snowy day, but I ended up spending over 40 minutes here! There's so much to see! I only saw 1, maybe 2, employees, but it wasn't a busy day so that wasn't a problem. A young man came over and asked if I needed help within minutes of my walking in, so I was quite impressed with how quickly I was noticed. We chatted about various products and shared some common experiences. He assisted me near the check-out counter with some treats, then we proceeded to the registers where I finally remembered the original purpose of my trip..the cigars! LOL! The price was considerably lower at Carytown Tobacco than I'm used to paying, so I bought more than I usually would. Oops!? The store was great, customer service was awesome, products and prices were excellent! Yep. It's a winner!!?
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December 2022 by Jarre Bishop-Hardimon
AJ and Brandon have AMAZING custom service. They were helpful and friendly throughout the entire time we were in the shop. They even gave us a discount if you are looking for smoke shop PLEASE PLEASE shop here you will not be disappointed!!!Thank you!!!
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December 2022 by Kathryn Hall
absolutely amazing service. friendly helpful. went above and beyond to help and make sure I found everything I was looking for as well as knew everything I needed to know about my purchase. highly recommend
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December 2022 by Not Dude But Durd
This is by far the best smoke shop I've ever been to. The staff here are respectful and kind. They've given me and 2 of my friends discounts separately on many occasions and have taken the time to answer and questions we have. Definitely recommend and this will be the only smoke shop I go to indefinitely
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December 2022 by tiffany jones
First time here; and am amazed! Super great deals and Tony was nothing short of courteous and helpful... Will definitely be traveling 20mi just to patron this store!!! Thanks Tony!!?❤️
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January 2022 by Jordy L.
Best tobacco shop I ever been I 100% recommended to come here it's so organized and best customer service you will ever get. You will find everything here that you are looking for.
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December 2021 by Eric Hernandez
Carytown Tobacco’s 15th location just opened up here on Midlothian turnpike in Pocono Green shopping center! They have a Great selection of all your smoking needs to insure you get the best smoking experience,Tony is the best! Friendly, knowledgeable, and down to earth. Great prices too! So go ahead and check out my man Tony!?
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December 2021 by Cartrelle Fitzgerald
Tony was amazing he helped me out with everything I need and introduced me to some other products that I love! The store is nice and clean and even more organized and I will continue to come here for all my needs!
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December 2021 by YTJayyy302
Clean and a well put shop! The staff is a great help! They got everything you need for your smoking needs?
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December 2021 by Joshua Thornton
Great Customer Service, Energetic and attentive staff. Never gotten any bad products from this location. all around great experience!!
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December 2021 by JW
Awesome customer experience! Knowledgeable. Experienced. Great customer service! Helpful, attentive, and attention to detail. Insomniac, leisure, vaping...place to go!!!