DICK'S Sporting Goods is a popular sporting store in the Richmond area, known for helpful and friendly staff who always greet customers with a smile. The store offers a wide selection of products, including shoes, activewear, and sporting goods. Customers appreciate the good sales and the loyalty program that provides rewards. The fishing department and staff receive positive comments, though some wish for better camping equipment options. The team is proactive and eager to assist, with staff members going out of their way to help customers find the right products. Overall, it is regarded as the premier sporting shop in the area, praised for its helpful service and variety of items.
We went looking for cleats for my 11U baseball player who wears a size 9 in mens. The only 2 pairs they had in the store in his size we a pair of Nikes and a pair of New Balance. Very little selection in store and had to end up ordering online. Associate that helped us was nice.
January 2026
Nelson in shoes is the man, had me in and out in 5 minutes. Top tier customer service
December 2025
Jo and Rachael were particularly enthusiastic on helping me find exactly what i was looking for. It was an item still in the back, two days before Christmas and hard to find. What a blessing your store has in such willing to work employees who strive to help their customers. Rare these days. Take care of them.
