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August 2023 by Lisa Marshall
Steve has taken care of several cars for me. He appears to be straightforward and honest. There have been multiple times that I assumed I would need a huge repair (and bill), and, instead something smaller was needed. He could have easily taken advantage of me if that was his intent. I fully trust his opinion and have been happy with the work and cost.
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May 2023 by lauren p
Quoted $1400 for a lower oil pan replacement and said it was a 3 1/2 hour repair. He said the part was $800, the part is actually around $300 from the manufacturer and less if you buy a third-party one. Disappointed about being lied to.
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April 2023 by Corey Darby
I went to Mr Forbes for my brakes and calipers on my 2012 Infiniti M37. He charge me 1900 and change nothing but the brake pad and inspect. He half fixes your car in hopes you come back. He over charges and to place cheap parts on your car. He change nothing but the break pad. Gave me two notes which he didn’t notice that had to prices it went from 800 to 1800 on two separate notes. His son is a good man but his father is a swindler. I warn you please do not due business with this man at all. All together plus labor should have cost me 1400 for breaks and calipers front and back. Go at your own risk but I assure you will be back with problems.Service: Brakes
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November 2022 by Holly Coleman
Good & honest people Steve is amazing very up front & honest I would advise anyone looking for a good mechanic this is definitely the place to go !
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August 2022 by Jim Johnston
We have been customers for 10 + years. Excellent service; highly skilled techs; honest & fair estimates.
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June 2022 by Kay Cataquet
Not only are they the reliable mechanics but the most honest ones ever. They will let you know if it's worth spending money on a vehicle & will give you a reasonable price when a job does need to be done. Not only do I only go to them with any of my maintenance problems but I strongly recommend them to family & friends.
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May 2022 by Risa Renae Harman
Steve Forbes is a wonderful mechanic! Been taking care of our family's cars for years
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March 2022 by Tinkhani Ushe White
As honest as a shop can get. Steve is amazing to work with and have been please with everything he has done.Services: Battery
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August 2021 by Regina Dixon
Forbes Automotive I get them five stars. Many years ago a lady told me about Forbes Automotive. It's an honest Auto Place. You know exactly what you have to pay and they get the job done. I've been going to him between 8 and 10 years. I have also recommended other people to them and they like them too. I have an older car and it's running like a new car. Miss Dixon
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March 2021 by Elizabeth Kinghorn
I have had my car serviced at Forbes Automotive for years. Top notch service in every way.
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February 2021 by Brian & Asher K
A++ Steve and his crew are top notch. Highly recommended.
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January 2021 by Brian Sussman
Mr Forbes is one of the most honest people I've ever met. I will never take my car anywhere else as long as I live within the Richmond City Limits. He's a great man and provides a wonderful service at an affordable price
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May 2020 by Ethan's Marble Runs
I highly recommended taking your cars here for your routine maintenance and repair work needs. I have been a customer for about 16-17 years and have taken a variety of cars here over that time frame. Steve Forbes, the owner, is a great mechanic who is honest, personable and fair in his prices. Today I took my car for the state inspection and he asked me to look at something that came up - my rear brakes pads were wearing down. While he explained he would pass the car for the inspection, he recommended getting the pads replaced at some point in the near future or else the brakes would eventually be worn out and damage the rotors. No pressure, no sales pitch, just giving me the information to make the decision. I elected to go ahead and get them replaced. Steve could have persuaded me more to get them done today for the business which is dramatically low due to COVID-19. However, Steve integrity is unwavering during this downturn. This is just one example of Steve's professionalism. I also have gotten to know one of his employees who even remembers who I am by my voice over the phone. This business builds relationships with their customers for the long haul and I will continue to give them all of my maintenance and repair business.
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August 2019 by Asher Trevino
Always great service and they don't take advantage of you!
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July 2019 by David Firster
Good service at a fair price
