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June 2024 by Fat Thomi
I was greeted at the door. They helped me find the tile. They help me load it and unload into my truck. Best experience ever buying tile.????????
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March 2024 by Sharon Lamberton
Very excited to have our new floor! The process went very smoothly. Love the floor.
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November 2023 by Vicki Barrett
Professional service, clean atmosphere, in stock product and anxious to help.
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November 2023 by Darrell Johnson
Very nice and helpful.Competitive pricing.
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November 2023 by Jesse Sprouse
Love my new waterproof floors!
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November 2023 by Gene Casazza
Friendly helpful great pricing
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November 2023 by Paul Kroog
Not helpful was kind of rushing out of the store.Selection of flooring was large
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September 2023 by Logan Strusky
My biggest regret in redoing our floors is using LL flooring. They assured us they would redo the floors before we moved into our new house. The first day of construction, they were 7 hours late and only had sent one guy for our entire house. Needless to say, they were still working on the floors as movers were moving furniture into the house, and they were getting angry at our movers. The workers used and even broke my blow dryer when they did not have the right materials. They would also give us attitude and spent half the day on FaceTime with friends instead of getting the job done. The broke a chandelier in our living room, left nails sticking out of the quarter round, and left many corners and the area around our water heater unfinished. We finally got them back to fix most of it, but they refused to fix some boards that felt bumpy and uneven. We submitted a claim and never heard back despite follow up emails. Months later, the bumpy boards now have holes in them. In addition the stairs and treads are a completely different color AND material. (We have LVP and our stairs are laminate). I heavily advise against using this company due to their unprofessionalism and inadequate work.
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April 2023 by steve kellner
Excellent service, high quality product at a very good price
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March 2023 by Dae
They had my floors ready and loaded the truck within minutes. I love my floors!!
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February 2023 by David Martin
Would never do business with them. Look at attached quote...It did not include flooring....1300 sq ft...what a joke. Asked for references.... store employee that they do not give out references. Hmmm...if you cant provide references then your quality sucks or your customers are unhappy. Asked for EOI, Workers Comp, if they use subcontractors...refused all questions. Stay away. I smell RIP OFF!!!
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January 2023 by Bobby H.
We had our floors installed by LL Flooring back in September, 2020. We noticed that there we some flooring that was not installed correctly and gaps from the flooring shifting. After reaching out to LL Flooring, we still have yet to have anyone help us. I have called and emailed numerous times, only to be told, they would be in touch the following day. Do not use this company, there is a reason the flooring is cheap, their lack of customer service is about as bad as the flooring installed.
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January 2023 by Tish Martel
Great customer er service and the install company did a great job, My only complaint would be that at least one of the crew bw able to speak English. This is by no means a flaw on the Great job they did but was hard to communicate with them. They had great attention to detail!
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December 2022 by Allison L.
The floors are beautiful. We went with a warm oak and in spots I can see they used a bright red wood putty, hoping this fades over time. My issue is with the damage left to our walls from the contractors who installed it. A LOT of damage. We had just had it professionally painted so the damage sticks out quite noticeably.
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December 2022 by Jon Reed
What an impressive store to see your flooring choices! What a great team as well!
