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December 2023 by J.f. Hurd
Hands down the most knowledgeable and helpful team, coupled with unparalleled customer service I can't see myself or anyone for that matter choosing any carrier over AT&T. ALWAYS enthusiastic about helping with whatever issues or concerns you may have.
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December 2023 by Tyler Stapleton
The store and employees are awesome! Very eager to help me find the right phone and accessories, would definitely recommend to anyone!
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December 2023 by Jacob Dean (JDean330)
Trevor is the best and I highly recommend every one to come see him and his team.
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November 2023 by David Wilder
Friendly, helpful staff that took the time to answer our questions and help us make an informed choice on buying our new phones.
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October 2023 by Sam Kennedy
So why does it smell bad in here? Also, walked in an the lb guy and lb woman just sit there and said we'll be right with ya. 10 min later we walked out. Just go to Verizon.
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August 2023 by Bob Ramey
This place is an absolute disgrace to AT&T. The outside and parking area is dirty with trash lying around. Unfortunately the inside isn’t much better. There was trash on the work stations, empty water bottles, fast food drink cups, bags from restaurants and the work stations were just nasty. The techs were dressed very unprofessional. I don’t think I will go back to this store.
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July 2023 by Ann Shouse
Norton va AT&T store is the worse ever to go too. I took my 28 day phone back and the 2 guys and 1 girl there never once got out of there seats to help kept saying there not a core store well maybe not but u get a paycheck to work there how about do something other than playing on your phones and ignoring customers who walk in....and by the way my name on the account is Martha Bellamy very digusted with so much unprofessionalism
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May 2023 by David Hartsock
Met with the manager to conduct a Security Review, the employees and the manager seemed very customer focused, the manager would leave me standing to assist a customer if the employees were busy which I don't see very often when I am conducting my reviews. I would definitely switch if my local AT&T stores had employees and Managers like this store has.
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March 2023 by Allison Gross
This store is always so helpful, knowageable and always available. Great customer service
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March 2023 by COSSIE HALE
Very knowledgeable and professional. Great customer service.
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January 2023 by Dempsey Matthews
Very helpful with service. Willing and knowledge reps are there to help. Go above and beyond for the customer.
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December 2022 by Tom Nauss
These guys are great! I called AT&T CPR and even sent it back to Apple. These guys managed to fix it and got it working correctly. You guys rock!
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November 2022 by Dwayne McKee
Seth Wilson was very knowledgeable and had to deal with a lot of ridiculous red tape for us so we could transfer from Straight Talk. We are very pleased!
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October 2022 by Jane Sandt
Excellent customer service from Trevor and Seth!!!! Provided amazing service. Patient while helping me understand capabilities of the product I purchased. Helped me navigate the device ! Very pleased with my experience at the Norton location !
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October 2022 by Trevor Monk
Seth was great, helped me find my correct iPhone cable when Walmart couldn’t!
