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November 2023 by Lili Hagler
So let me start by saying I don't Bank with Wells Fargo but this experience was such a master class in service I had to share. My father in law died in March without a will executor or anything. So we figured everything out and had the court dispense with it all. Then we get a check in the mail made out to him. Literally no one wanted to help figure it out. I finally in desperation called the bank it was drawn on.....That's when the amazing Jordon Riggs answers the phone. Mind you she got nothing out of helping me yet she did. After I faxed her she called their legal department and got it figured out. Mind you my mom in law and I drove 4 hours one way to do it but it got cashed. Now if that's what they do for a non customer imagine what they would do for you. Jordon rocks!!!!
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September 2023 by Lori Rutherford
I don't understand why they aren't open until 6 even on drive thru on Fridays and not even open until 12 on Saturdays.People don't get off work until 5 or after . Ridiculous
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September 2023 by Kassandra Berlanga
Just bad service.
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May 2023 by Jodee Taylor
Such very Nice staff, They're willing to help with anything I need. Always has been my bank. Very quick to get to each and every person. They go above and beyond.
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March 2023 by Emma Lawson
Closed local branch, too far to drive.
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March 2023 by Ron Adams
Don't use the supposedly easy check deposit. I did for my state refund days ago and I still don't have it in my account. Wells Fargo needs warn people instead of letting them think they will have their money it takes days wish I had just took it to Walmart and cashed it
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September 2022 by Vivian Marshall
They were very helpful.I'm thankful for them.
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July 2022 by Zachary Stanley
Very friendly
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January 2022 by Kerigan Robinson
I will never bank with another Wells Fargo.
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July 2021 by Joann Taylor (Jodee)
Love banking here. Everyone is so nice and so helpful. ,?
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September 2020 by Sarah Mullis
I usually don't mind using this bank. Most of the staff are generally friendly and very professional. My recent visit on 09/04/2020 resulted with me thinking my car payment was posted to my loan account on time, it turned out my car payment was put on someone else's account. I gave my photo ID like I always have for the last two years and the bank teller still added my money to the wrong account, she never asked me any probing questions to ensure she had the right account pulled up the whole time in the drive through. My parents who co-signed for the loan received a call today that my payment was 20 days late, I got the call from my mom to let me know. Thank God I still had my receipt readily available. Now to jump through the hoops to get it to the proper department, since they can't actually fix the problem they caused I have to figure out how to get the proper proof faxed in the middle of a pandemic. After I get done paying this loan off I'm not sure if I will ever willingly get a loan with wells fargo again.
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December 2019 by Naketa Adams
Absolutely love this bank!
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September 2019 by Tamyra Armstrong Huffman
It has taken over 9 months so far to close on a loan this is ridiculous.
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October 2018 by Lynne Baker
Gave me the loan I needed
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June 2018 by Kenneth Hirst
A Bastion of Banking in very western Virginia!
