Image Flooring, Kitchen & Bath has earned a strong reputation for its exceptional service and quality work. Customers consistently praise James and his team for their professionalism, creativity, and responsiveness. Many reviews highlight the successful transformations of kitchens, flooring, and bathrooms, with clients expressing satisfaction in both the design process and the final results. James is noted for his ability to listen to clients' ideas, address concerns, and provide timely updates throughout projects. His fair pricing and willingness to accommodate changes during the design phase have also been appreciated. One client was particularly impressed with the team's attention to detail and commitment to customer satisfaction, describing their remodeling experience as smooth and enjoyable. However, there are mixed reviews regarding pricing transparency. Some customers felt that delays in the flooring selection and installation process led to unexpected price changes, resulting in a feeling of being misled. Despite this, many clients were happy with the final installations and the quality of the products. Overall, Image Flooring, Kitchen & Bath is recognized for its dedication to transforming spaces and ensuring customer happiness, making it a popular choice for home renovations.
James and his Team were on point! We had 2 bathrooms done back to back! They help with all the selections, even taking a trip to one of their trusted partners to pick tile! Would highly recommend!
April 2026
A few years ago, James and his crew installed beautiful hardwood flooring through most of our house. Recently, we had a rug installed in our lower level. James is a pleasure to deal with. Reasonable pricing, reliable and professional work.
December 2025
This was our third time working with Image Flooring, Kitchen and Bath. We love our new floor and carpet and were thrilled to have it all installed so quickly. James and Sean made everything easy. We would definitely use them again!