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September 2023 by Jim
Probably the best car buying experience we've ever had. The owners/salesmen seem to be doing their best to sell solid used vehicles. They were very busy while we were there, but they were very accommodating with test drives, questions, etc. and still maintained a very relaxed, non-pushy car buying experience.
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September 2023 by Wanda Falls
Do not purchase a car or deal with these people, I bought a Honda Pilot on September 1st and the motor blowed in less than a week. I am sure he knew that it was bad and me being a senior citizen and a woman he took advantage of me. I gave him every penny I had and now I am left high and dry. When myself and the mechanic called him we were both rudely hung up on. I am only asking for help getting the car repaired. Very rude and unprofessional people. I would love to rewrite this review if he would help with the repair and do the right thing. A very unsatisfied customer at this point. Tyler do the right thing.
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September 2023 by Clarence Clarke
How can you sell my friend a Honda Pilot for $3000 and it blew an engine within two weeks? I would not recommend your company to anyone else. My friend called you and explained the situation to you and you told her to bring it back for your mechanic to look at it. She did not make it because it blew before she could get there. Wanda Falls is her name. Her mechanic even called you and you hung up the phone. She borrowed the money to buy the car because she was desperate and you took advantage of that! DO Not Buy From Them.
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August 2023 by Alina Mitchell
Absolutley phenomenal service. I bought my first car today and I couldn't be happier. Elliot was incredibly friendly and professional, gave me a great deal, and made the process so quick and easy. Not including the test drive time I was in and out in under 30 minutes, which was fantastic because some dealers have you dealing with paperwork for hours. I even got my tags, title, and taxes done on sight so I don't have to go to the DMV. 100% recommend!
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August 2023 by Jamie Lumpkin
We can’t say enough about the awesome car, deal and service we got at H&C Auto!!! Easiest and fastest car purchase I’ve ever made. We will definitely head back to H&C first the next time we need a car.
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July 2023 by daphael turner
Bought 2013 chevy cruze that had a bad oil leak after 2 weeks, took it to a mechanic and found out it needs a new engine. Now they have a 2009 camry they bought from me selling it for $5000. Whoever buys that will be buying a lemon.
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April 2023 by Becca Schwer
Elliot was absolutely amazing! Very understanding and willing to compromise! Got an amazing car at an amazing price, and he even offered to buy my old wrecked car from me- for a much better price than anywhere else had to offer! It was a bit out of the way, as it was 45 minutes from where I live, but so worth it- highly recommend!
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April 2023 by Bryan Sours
Tyler and Elliot are top notch. I worked with Tyler over the phone up until 10:00pm one night. He was prompt with all of my questions and was 100% straight up from the beginning. Elliot made the paperwork a breeze and I was literally in and out with-in a hour. You won’t find better service or better prices elsewhere. If you’re in need of a used car do yourself a favor and contact these guys.
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April 2023 by Andre Bryant
We purchased a 2015 GMC Yukon XL. Extremely awesome experience. The sales reps were very polite and responsive. I would definitely recommend buying from them again. Very thoughtful individuals.
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April 2023 by Harry Young
Absolutely the best prices and customer service here! Elliot was especially helpful in helping me get a great deal on a vehicle that had just been listed. The staff here are not pushy, and they seem really helpful and friendly. I highly recommend this place if you're in the market for a used car.
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March 2023 by Reagan Marten
We had an amazing experience from here! Elliott was super awesome! We got a 2011 Chevy Silverado and are so happy with it. We drove 2 hours from Lynchburg and we were greeted with the truck running with the door open ready for a test drive. There was absolutely no pressure and Elliott told us to take as long as we wanted with the truck. We would 100% come back here to buy another vehicle in the future!
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March 2023 by Ian Smith
Love my 2016 F-150 from H&C! Truck is mint! Very easy to deal with and paperwork was a breeze compared to other places I’ve gone to purchase vehicles.
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February 2023 by Emily Ash
I want to thank H & C Auto for their commitment to community. Their charitable donation provided four Richmond families in need with space heaters for their homes. I am incredibly thankful for their generosity and the immediate impact H&C auto is making in the Richmond area! Thanks, Elliot!
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February 2023 by Heather Elliott
I went to look at a Jeep Grand Cherokee for my daughter. Bobby was very professional and was great to work with. There was something that needed to be fixed on the vehicle and instead of putting a “bandaid” fix, he called their mechanic guy and checked availability to have the part replaced. It was a Saturday afternoon and they were able to get it done by that evening. Elliott handled the paperwork with ease and everything was taken care of. The whole vehicle purchase was easy, not stressful at all, they were not pushy, and were just fantastic to work with. Highly recommend if you need a car to check them out.
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January 2023 by Jen N.
This was one of the worst experiences we have had. We called before we came and Tyler said come on down. When we got there he was nice but immediately told us how he was alone at the dealership and didn't know how to do anything. He let my husband test drive two cars without asking for a license and didn't put plates on. He had zero power to make a decision about anything. We decided to just get the car despite Tyler telling us what a bad job the detailed did which is why the seats were soaking wet. It was a Sunday so the bank was not open and we asked if we could use a card to pay. He said yes but when time came to pay he said he was " not allowed to use the credit card machine." Ok.... At that point other random remarks were made and my husband felt very off about the entire situation so we left. We drove almost 2 hours to get there and it was very much not worth it. Save your time and money!
