AutoZone on Lankford Hwy in Onley, VA, is a top retailer of auto parts and accessories, known for its exceptional customer service. Customers consistently highlight their positive experiences, praising the friendly and helpful staff. Many reviews mention employees going above and beyond, such as Crystelle, who installed a car battery for an elderly customer's vehicle, ensuring her safety before a long drive. Another customer appreciated an employee named Bryce who assisted with checking tire pressure and refused a tip, encouraging kindness instead. Tim and his coworkers received special recognition for their professionalism and attentiveness when helping a family with a coolant leak on a holiday weekend. They not only diagnosed the problem but also sourced the necessary part for an older vehicle and connected the family with a friendly mechanic, Russell, who completed the repair promptly. Even when customers visit for minor tasks, like changing a turn signal bulb, the staff is quick and efficient, showing dedication to customer satisfaction. Overall, AutoZone in Onley is celebrated not just for its wide range of auto parts but also for its compassionate and proactive approach to helping customers in their time of need.
This is a well stocked auto zone. They have just about everything you need. The knowledgeable staff are ready to help. If you have a specialty item you're looking for they will look it up. Auto zone can also order items for you to that location. This is a good place to stop if you need parts, fluids, and interior items... read full comment
January 2026
They are people who treat you with great kindness and experience in cars
April 2024
large stock retail Auto Parts store on main highway..easy Access. Staff went above and beyond to help us (unusual these days) Good parking.
