Victra, the local Verizon Authorized Retailer in Onley, VA, strives to deliver an exceptional customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is praised for its excellent customer service, with employees like Jennifer, Erika, and Beth receiving high praise for their patience, knowledge, and willingness to go above and beyond to assist customers. The store is described as having a kind and patient staff, who have provided exceptional support to J-1 students in need of SIM cards and American phone numbers. Overall, Victra is considered a reliable and trustworthy partner in connecting technology to life.
The staff was wonderful! Very friendly and helpful with answering questions to my husband and I. When we need to conduct any sort of business the Verizon in Onley is the one we will be going to. 😊
September 2025
Excellent customer service from Jennifer. She was so pleasant and knowledgeable of the Verizon Products and helped my husband with his phone in five minutes. He had spent four hours on phone prior with Verizon and Motorola. Extraordinary customer service and knowledge! Jennifer is truly an asset to the store and to... read full comment
June 2025
Best customer service ever. Beth is the best. If you need a phone this is the place to go.
