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August 2023 by Jeff Shifflett
Just left your dealership, I was going to purchase a John Deere 3032E for the advertised price of 21999 though August 31. The salesman gave me a few responses of why he couldn't honor the sale price. First it was last year's models which the ad says nothing about that. So I show him the advertisement and he says again that he will not honor the advertised price. However he would sell it to me for 23999. Virginia Tractor shouldn't advertise sales that they will not honor!!!!
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July 2023 by Bettina Sperry
A much better business is James River Equipment. Virginia Tractor is known to cheat people.
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February 2023 by Susan VonDerBecke
Austin G was great to work with. Made sure we had all the info needed for what we need.
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November 2022 by Hannah Masson
Had our tractor taken there last January to be able to get it back before mowing season. Mid March came and we still didn't have it back. Called several times to hear that it was being worked on. Only when we called regional and got Joe was something finally done but when we got it back it was dirty and the battery ended up dying early in the season, probably from sitting untouched for so long. Never used to have issues the other years we had it in otherwise this would've been one star. Hope they are better now but we won't go back.
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November 2022 by Sandra Singer
Staff was friendly and helpful. And they had what we needed. So convenient for us.
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October 2022 by Aaron Brunell
I will say I had the best experience dealing with Virginia Tractor, Phillip was one of the best salesman I have ever met. I bought a 2025R from Virginia Tractor and the the start of getting me prices and answering any questions I had Phillip helped me all the way. Even when beyond to show me everything about the Tractor as I haven't owned a tractor in my life. I dont know alot about tractors but I will say Phillip made the sale of this Tractor. I called other places, even when to other places to get questions, but just seemed like no one wanted to deal with me. I look alot younger then I am but Phillip never seemed to make me feel out of place or I shouldn't be there. If you are thinking of buying a tractor I highly recommend taking a trip and meet Phillip!!! Thank you all the Help and going over everything about my new Tractor you have when beyond the call!!!!
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August 2022 by Alcazar
Stay away from this facility. They will charge you for imaginary service and parts. I am thinking about selling my JD and buying a Kubota.
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June 2022 by Amanda Baseler
I had my riding lawn mower repaired by them. They picked it up promptly. It took well over a week for them to tell me what was wrong which is whatever. What got me was 2 weeks after they texted me with the repairs and amount due, I couldn’t get anyone to answer the phone. The next day I went into the shop and it was ready. Ok so if it was ready why didn’t they call me? The guy asked me to give him a few minutes to get the ticket ready so I said that’s fine about 20 minutes later they called me with a price that was well over $100 more than what was promised to me in writing. When I pointed this out to the woman she said oh I need to call you back. She then called and quoted the correct price. This is insane I wouldn’t take my lawn mower back if it was free service. Virginia tractor needs to get their act together and treat customers correctly cause this isn’t it folks.
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June 2022 by Steven Schumacher
Wouldn't budge on the price. Went across the street to Piedmont Power We got the same tractor with Free delivery, a brand new MMM, FEL, and extended warranty for the same price. Cameron at Piedmont is awesome to work with too! Went by a month later, the tractor we were looking at is still there. They must not want to sell what they have! Or can't get more of?
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June 2022 by Scott Napier
Great experience and staff is very knowledgeable
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February 2022 by Dennis Tate
Great place to pick up Chainsaw items in a bind. During the 2022 Snow Storm they had a complete supply of Saws and Chains. Very competitive prices.
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February 2022 by Michael Snyder
Always helpful and can find all the parts you need with diagrams
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October 2021 by Scott Schulke
I had to Drive one way 100 miles however it is worth the trip. I've bought a bunch of tractors but where I used to will never again. The people at Virginia Tractor treat you Kind And with Courtesy and that's nice along with good work.Thanks Virginia Tractor.
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October 2021 by Ryan Dormer
They always have what I'm looking for Stihl and Deere
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September 2021 by Roger S
I purchased a 3046r from Virginia Tractor (Orange, VA location) back in April, and waited a few months to review so I could include their post-sale service. The purchase process was excellent; worked with Austin, who was very responsive by e-mail (and phone/text), and handled my numerous questions with ease, anticipating things I had not thought of. Austin also handled the trade-in of my 1025r, based on pictures/hours, and found several used attachments at significant discount for me at other VA Tractor locations. Austin and the Virginia Tractor team delivered the new tractor to my house without charge, and picked up the old one. They also coordinated coming out to my house to install a few late arriving components (top/tilt kit, and backhoe) that were held up due to supply issues. I've put about 40 hours on it, and recently had a small challenge with the hydraulics for the grapple, which turned out to be a connector in the rear (3rd function) not fully seated -- I called VA Tractor Saturday morning, and a couple hours later Austin stopped by my house, fixed the issue (no charge), and managed to not make me feel stupid in the process. :) In any case, this is one of the rare purchases, that I couldn't be happier with, from a company that seems to really stand behind what they sell, even after you walk out the door. Highly recommend Virginia Tractor, and Austin in particular in sales, for anyone considering a new tractor or implement.
