Very disappointed with the service level I've been with BB&t for over 20 years and I called the branch was put on hold then disconnected three times I will call back Monday to see if I can get a someone that can help me. Everyone was so professional in the past what happened ?
December 2017
As new clients to to area, we've used multiple services and required assistance about 5 times both in person at the branch and over the phone. Consistently we were treated promptly with respect and provided clear communication that was informative and helpful.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.