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February 2024 by Chester Decowski
Always great service
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September 2023 by Darrell Akers
Always a good experience here I did get over charged this past time and had to go back in and get a refund but they issued the refund no problem amd smiled doing it
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September 2023 by amanda stiles
The nice and very helpful
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May 2023 by Sonny Smith
From South Carolina, stopped in today and the service was awesome. Got what I needed on first trip.
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March 2023 by Sidney Agosti
Love this place they always have what I need
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March 2023 by Lisa Snell
My jeep battery went dead at the Burger King parking lot in Narrows. Called auto zone in pearisburg to see if they had the right battery. He gave me a price and said they could put it in.for me. Steve C. You.are awesome! Thank you!
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February 2023 by Karen Austin
I had a great experience at this AutoZone. I was having problems with my battery so I brought it in and got it tested and battery was bad so I bought a battery and had the guy put it in. The staff was very friendly and helpful.
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June 2022 by Billy Williams
Very good hospitality and services but they have to many mistakes when it ca
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April 2022 by Jessica Thompson-Lashus
Customer service needs a refresher course at least for that older and very rude employee. I order from the Christiansburg auto zone
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April 2022 by Joe Goorskey
I have purchased the majority of my auto care needs from my local store for many years. I have had very few issues with the quality of parts I purchased or with making exchanges when something wasn’t right. Today I learned that a wiper blade I purchased 2-3 weeks ago could not be exchanged. The thing ripped within the first week and I came back to the store as soon as I had time. The store will not stand behind a simple product like this and I find that to be absurd. There is a Walmart in the same parking lot and there at least I know I can exchange just about anything no hassle. I did call customer service and explain this situation and all they could say was that they were sorry they couldn’t help. Wouldn’t help is more like it. Walmart here sells most everything I purchase regularly and there are plenty of other auto parts stores nearby. Autozone lost this customer over a simple faulty item they sold me and would not accept responsibility for.
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January 2022 by Kenneth Southern (AmadeuxAWG)
Pretty good auto parts store but they will lecture you about aftermarket parts even though companies like motor raft just re-bag aftermarket parts themselves. You can always find the exact part online for cheaper but websites won't hand you the parts to look at and make sure you leave with the right one
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October 2021 by Johnny Thompson
Very helpful and knowledgeable, if they don't have the part, usually they can get it the next day.
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October 2021 by Justin Blankenship
I work here and you need to pay me more
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May 2021 by Casey Thomas (Kc)
Need new worker's that knows what they are doing.They order wrong parts and most of the time you got to do their jobs.
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May 2021 by Donald Weikle
Always helpful and friendly
