Rotech is a healthcare provider dedicated to helping patients manage their medical needs in the comfort of their own homes. They offer a wide range of home medical equipment and services, including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. Additionally, they specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuous Glucose Monitors (CGMs). Customers have praised Rotech's exceptional customer service, particularly the assistance provided by their staff member, Larry, who has gone above and beyond to address their needs. Customers have reported improved sleep quality and a more comfortable and productive life thanks to Rotech's services. However, some customers have encountered issues with the CPAP equipment, which has not been suitable for their elderly family members. Rotech has not been responsive in addressing these concerns, and customers have expressed a desire for better follow-up and resolution. Overall, Rotech is a reliable provider of home medical equipment and services, with a strong focus on customer satisfaction and enabling patients to manage their healthcare at home. While they have received mostly positive reviews, there is room for improvement in addressing any issues that may arise with their equipment and services.
Very Helpful and kind. They want to help and take care of your needs
July 2025
Was having trouble finding a mask for my cpap that was comfortable. Larry found me one and now sleep has been so much better. Was having trouble ordering supplies and Larry got that settled as well. Thanks Larry you deserve a raise.
June 2025
Hands in the air! I'm so thankful to Larry in Pearisburg. His customer service has been outstanding. He has gone above and beyond since May each time I've needed help. He listens and understands needs and requests pertaining to the equipment. I'm so thankful; thank you again! GOOD sleep is invaluable!
