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October 2024 by Veronica Lock
Very disappointed in this pharmacy. Was told when to come in to pick up our prescriptions came at that time to be told that they weren’t ready. Asked a medicine question to the girl at the counter, who was not friendly or eager to help us, to which she did not know the answer to and the pharmacist with the thinning hair and combover, acted like he wasn’t in the room and made no effort to help whatsoever. So they told us to come back in 20 -30 minutes or so, so we did that only to find that they were closing the pharmacy for their lunch break. So my stuff wasn’t ready, and had to wait, was told “we were swamped “….(some of these prescriptions were called in YESTERDAY) then have to wait another half an hour while they eat their lunch… I have never had a pharmacy that closed at lunch.
Might seem petty with everything that is going on in the world , but I think this pharmacy needs to work on their customer service. His hair is only mentioned because I wanted to differentiate between him and a different pharmacist that was there one evening last week who was wonderful. Nice friendly and happy to help, as were the pharmacy techs there that night. We just moved here and haven’t been able to have a Walgreens near us in many years and I have to say it is NOT like I remembered… very disappointed.
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September 2024 by Katrina Jones
I'm switching pharmacies as we speak to Giles pharmacy. I had to have a medication the day I left the doc. Which is a heart pill/blood pressure medication. They were closed at 4pm! No text, automated call or any type warning to the customers. Then called the next morning to get my medication filled & they said they didn't have the meds to wait for the "truck" to deliver it at 2pm. Called at 2:35 & they proceeded to tell me it wouldn't be there until tomorrow! I needed it yesterday & expressed my concern. Suddenly, they had some in stock but wouldn't be ready until after 4pm. Not acceptable! What if people needed medication & it was life or death. Say a diabetic situation. Smdh, not dealing with this anymore. And no, this isn't the first time it's happened.
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June 2024 by Duggans cardwell
This Walgreens thinks it's ok to park their delivery trucks in the handicap parking spots. Their manager and other employee thinks it ok to belittle a disabled person because they said something about it. Came out into the parking lot yelling that it was ok and tapping her watch. Said the local police said it was ok to park there. The Department of Justice disagrees. It plainly states to only block ADA spots for repairs & maintenance. How sad. All my friends and family have stopped going there because of this.
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February 2024 by Anne Justice
It's Walgreens. Great coupons good deals.
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September 2023 by Jim Frazier
Once they answer the phone all is well
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June 2023 by Diana Woodard
This is the only place I know that you can add cash to a chime card for free!
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July 2022 by Lisa Rattlinggourd
LOVE Walgreens! So happy to have one locally here in Pearisburg!Best pharmacy ever!
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May 2022 by Doris Cumbee
Walgreens is a good pharmacy. I have no complaints, except for ppl who use the drive thru for problems/questions that should've been dealt with inside at the counter.
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March 2022 by Rusty Casteele
This has to be the worst place to try and get your prescription filled. Pharmacy is closed a lot of the time.
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March 2022 by Courtney Chancey
Went through the drive through pharmacy, the tech was helping another customer but she was so polite, asked me if I could wait a little longer to finish up with him and was quick to get to me.
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March 2022 by Chelsy Coleman
I wish I could give 0 stars literally the worst pharmacy ever , it should not take over 5 hours to fill a prescription.
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March 2022 by Adam Himes
Based on numerous bad experiences with the pharmacy, I have nothing good to say about it at all. Will never be back.
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February 2022 by Katrina McKinney
I miss the Rite-aid. Called to refill prescription on Wednesday for pick-up next day. Next day tried to pick-up and pharmacy was closed, no pharmacist on duty and it was not lunchtime. Two days later, after standing in pharmacy line for 15 -20 minutes, finally got prescription. When I got home realized I only received 1 box of medication…should be 2. The nightmare continues, now I have to call their terrible automated phone system and listen to the repeated messages before I can ever speak to a person. I will say the workers are always kind and try to help, this seems to be a company issue.
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February 2022 by NizziN
Slowest, most unreliable service I’ve ever seen. Filled a prescription with the app, didn’t get filled. Called and they said it would be filled within an hour or 2 never was filled called again the next day wasn’t filled and they finally got it filled that day. Not the first time something like this has happened along with the extremely long wait times to just pick it up. I’ve never had service this slow and inconsistent in my life. This will be the last time I use them.
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March 2021 by Ashley Willis
The worst pharmacy literally ever. Only go here if you want your medicine pushed off for HOURS and be disrespected by most pharmacist working!! 0-10!!!
