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October 2023 by Sheena Santiago
A REAL PERSON A REAL REVIEW.... -5 STARI don't know where to begin. This place is dirty. This is not the kind of place you want to put your things if you want them to stay in good condition. The 2 woman who work there are rude and never have an answer. The lack of accountability is none. I stored with them for under a year. In that time I reported rats, several bee hives, these weird Bugs, and the mold bout took me out. I recently moved my things out and despite paying the insurance they have yet to address or reimburse me for my items that were damaged. The things I had to throw out are not replaceable. I stored very important intimate items from family members who passed. Now everything is molded, has an awful smell, thrown out due to the massive amount of bugs and rat droppings. I'm applaud with how they speak to customers and how they lack upkeeping of there property.
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October 2023 by Jon Anderson
Staff is friendly and the facility appears to be well maintained.
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October 2023 by Pink ribbon blue rose
I have had my storage unit since 2017. My rent fee went from $110- $172.00 Prices goes up every year. ( Recently received my notice for increase)
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June 2023 by Desirae Fenrick
This storage unit is the best unit I’ve ever rented. Holly the store manager was extremely helpful and kind. The units were very secure and I wouldn’t leave my belongings anywhere else. Thank you AAAA Self Storage and moving.
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May 2023 by Brandi Knowles
Holly is an amazing worker who takes her job seriously. She answered any question I had while there
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April 2023 by Javonte Melodie
Holly was great ,very good customer service I would recommend her.
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April 2023 by Jocnito Williams
Holly has great cs I will come back
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March 2023 by Debe Cullop
I have only had an occasion to rent a storage space 3 times in my life.....if I EVER need to rent one again, it will be at AAAA Self Storage on Washington in Petersburg, VA, so long as Holly is there (this is the last one I needed to rent). She was polite, courteous, knowledgeable and professional throughout the rental agreement and the closing of my storage 'shed' once I was finished with it. It's a drive for me to get there, but I believe in being valued not only as a paying customer, but as a human. Holly is personable and does what CSR's should ALWAYS do.....treat their patrons as if though they matter because it's OUR money that supports the business. If I had my own business, I would steal Holly from AAAA!
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March 2023 by Mikaela Campbell
Holly is knowledgeable and absolutely amazing. She was so sweet to me and does a great job at her work.
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February 2023 by Dennys Garcia
Nice storage facility but hope it was 24/7 gate access
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December 2022 by Hannah Valente
The staff is nice ; never had an issue with anything yet. Everything is pretty good so far so good no complaints yet ?
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September 2022 by Jessica Carter
I've been coming here for about a year. And Holly is the best!!! She's been nothing but nice and polite. I will always recommend this storage because she's such a pleasure. I love storing there.
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June 2022 by SHERON JOHNSON
My Best friend Kimbery Jones need a storage unit in a hurry and Amber help us out . We had checked out 2 other storage units in ther area . But they were too high too far away. Amber greeted us with a smile and explan everything in detain ..Needles to say Kimberly Jones rented the perfect unit for her needs that day . Thank you Amber at AAAA Self Storage at 4656 Honeygriver Road.
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June 2022 by Kennie T
First time in my life that I've seen a mice ? running around in a self storage ?
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April 2022 by MaShay Hines
The Lady At Front Desk Is Sooo Sweet & Entertaining, Great Deals & It Was A Easy Sign Up Process
