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April 2023 by neck parker
This is a scam center. The cops should do something about they also operate on Facebook with r personal account. They lie about everything even the mileage. The car broke down within three days and when I took it to the mechanic he said a lot of the piece were replaced with cheaper one and the odometer was pushed back. Victim should protest or do something about them
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September 2022 by Amanda Bradner
I am being financed for a 2007 cadillac SRX. I am a single mother of my 9 month old son and asked for something safe and reliable. They said my truck is reliable with low miles and a "fresh oil change". The day after my purchase truck was smoking under the hood. I had a mechanic take a look at it and it has a cracked oil pan, broken valve cover gasket, and overheats with an oil leak. Engine was COMPLETELY dry of oil and no coolant at all.UPDATE:American Auto got their mechanic to attempt to fix the truck that I purchased from them. Still have issues and now the truck is broke down I unable to drive something and stuck with a loan of $4300.At first American Auto stated that they would try to work with me as far as a trade in. Now they are saying I don't make enough money. I am at the same job and I've had two raises since I bought this truck. American Auto said that there was nothing that they can do and he hung up in my face. I am furious and very disappointed..
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June 2022 by Larry Fisher
Brought a Chrysler 200 last week the next day check engine light on heat don't work radio broke in paid $6900 for it
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May 2022 by DatBoiJazzy Corbett
DO NOT buy a used car from here. They sell LEMONS and will tell you the car works great, have people lined up to buy it, etc typical salesman pitch, all lies. Bought a vehicle from them that worked for 3 literal days before all the bandaids they put on came off, DO NOT conduct business here. You'll be paying your loan and car repair together.
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April 2022 by Amanda Kayy
I am being financed for a 2007 cadillac SRX. I am a single mother of my 9 month old son and asked for something safe and reliable. They said my truck is reliable with low miles and a "fresh oil change". The day after my purchase truck was smoking under the hood. I had a mechanic take a look at it and it has a cracked oil pan, broken valve cover gasket, and overheats with an oil leak. Engine was COMPLETELY dry of oil and no coolant at all.UPDATE:American Auto got their mechanic to attempt to fix the truck that I purchased from them. Still have issues and now the truck is broke down I unable to drive something and stuck with a loan of $4300.At first American Auto stated that they would try to work with me as far as a trade in. Now they are saying I don't make enough money. I am at the same job and I've had two raises since I bought this truck. American Auto said that there was nothing that they can do and he hung up in my face. I am furious and very disappointed..
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November 2021 by zaynah clary
Bought a 14 Sonata from them in February. Not even 6 months later my engine went out. Financed the car for $16k with 180,000 miles on it, my mistake. Now I'm out of a car and a job because I couldn't get to work on time due to not having reliable transportation.Virginia has a lemon law and they do not follow it, if I had the money I would sue them.I only put $1,000 down and they put $500 of their own money into it, they told me to tell the credit people I put $1,500 down and that was a lie off rip. They take advantage of desperate people and take no credit for it. Can't wait for them to go out of business.
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November 2021 by David Kantor
Do not buy from this companyI was going to buy a car wehad an agreement.I got a certified check and they sold the car to some one else with out comunicating with meMaybe the universe saved me !!
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June 2021 by Amanda Carpenter
I am being financed for a 2007 cadillac SRX. I am a single mother of my 9 month old son and asked for something safe and reliable. They said my truck is reliable with low miles and a "fresh oil change". The day after my purchase truck was smoking under the hood. I had a mechanic take a look at it and it has a cracked oil pan, broken valve cover gasket, and overheats with an oil leak. Engine was COMPLETELY dry of oil and no coolant at all. Im stuck for 48 months of paying for something that i cannot drive!
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May 2021 by Sarah Jones
A good place to buy a car! They’ve got better, this is my 2nd time buying a car for my son who just turned 16
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April 2021 by Serenity James
If you live in Petersburg Va area Do Not buy a car from these people if you’re looking for an affordable decent vehicle.
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March 2021 by Lynette Hendrix
Very helpful
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March 2021 by Reef Da Fox
Never never never buy from these people horrible place all cars are lemons
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January 2021 by Brittany Knott
They are the best people to go through if you need a car. They work with you and will put in the most reliable vehicle. I’d definitely recommend coming to them!
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November 2020 by LaDreika Brown
This place is a scam. Purchased 06 Nissan Murano air/heat didn’t work. Before I purchased they fixed. Mind you they advertised that this vehicle was in good condition. 2 months later... 2 tire blow outs on the way to work. Replaced alternator. Heat and air stopped working. Headlight computer system shut down. Windshield wipers broken and rotted off. Oil leak and SO much more. They sold me a lemon with a fake inspection.And to add the whole car has an electrical problem and I haven’t even put 500 miles on it.
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October 2020 by LALALOVE4U
My family and I have brought 4 cars from this dealership and love them all!
