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November 2023 by Lynn Gravitte
Good afternoon, I have been with BB&T for so long and when they changed over to Truist every time I go to the ATM machine that is located in Petersburg on Cox Road theMachine is never working, yourl need to get it fixed or put a sign on it out of order!!!!!!!!!!!!
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November 2023 by Daddy Of Two
This is the slowest bank I've ever dealt with they have 3 people in the whole building an they worry about other things besides the customers I've been inside an the drive threw the quickest I've gotten out of there was 27 minutes to cash a check.... it's ridiculous
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July 2023 by SAUCE WILSON
This location makes Truist feel like. A hometown bank.The staff ALL know you. They are trustworthy and effective.They work quickly to get you out on your lunch break & diligently when you have an issue.I recommend this bank(branch) for your business and personal relationship banker.
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January 2023 by Sabrina Palazzo
Their ATM is frequently not accepting deposits or completely down in general, entirely closed on Saturdays, tellers who are more interested in getting you off the phone than helping. I held an account nearly a decade and they so quickly threw out my business and kept my money for their never ending fees.
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July 2020 by Bruce Kristof
Staff at this branch are very helpful, and soooo nice. The few shortcomings I've experienced are clearly corporate policies.
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April 2019 by Rodney J
Never more than 2 tellers at this location, even during rush hour and Tina and Pat clearly could care less how long they take, not to mention have a nasty attitude. Also, the 2 tellers have to go back and forth between lobby and drive-thru, so plan to wait. Heather is the only reason I'll give this place an extra star. She at least tries to get you in and out and is very nice.
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August 2016 by Corey Davis
BB&T: Big, Bad, & Terrible. Their interest rates are way below average and their checking accounts have monthly fees associated with them. Go to almost any other bank (especially regional ones, not national ones) and you'll find better savings and CD interest rates and completely free checking accounts (some of which even accrue interest too).
