-
November 2023 by Taneisha Flowers
Very prompt and professional staff! Answered all my questions and concerns in a timely and knowledgeable manner!
-
October 2023 by Jevon Pegram
Parking is terrible for tenants and none for guest,maintenance is horrible and be sure you lockup anything of value. New owners now, but same old problems. Kitchen sick been broken for almost two months, but got a nerve to keep going up on rent. More things are wrong.......Roof leaking,wall has water damage,front door damage,etc.....
-
August 2023 by Tiffany T
I have been here since 2/1/2023 and the ladies in the office has been NOTHING but kind ; Maintenance request gets fulfilled FAST and the Manager Denise Goss has a heart of gold ! Even if she’s busy she’ll stop what she’s doing to hear your concerns. Lakesha is wonderful as well she follows up with the maintenance request and keeps you updated. It’s quiet in my building , everyone speaks to each other it’s really nice and they also renovated !! The renovation looks amazing !! King bedroom is HUDGE with a walk in closet !! Thank you all for accepting me when no one else would ♥️♥️
-
March 2023 by Abrar A.
The office representative is unresponsive. Closed during business hours. And does not answer the phone.
-
March 2023 by Gabriella Murray
Excellent staff that’s works with you
-
January 2023 by Julena R.
poor communication and poor service! Don't waist your time with crater square. Disappointed!
-
March 2022 by Tiffani Cummings
The landlord, Denise Gross, is extremely unprofessional. I have had bug issues amongst other issues since I moved in and she got upset with me over the phone and said that she wasn’t talking to “anybody else today” when that is majority of her job description. she is very dismissive of the problems that tenants have and It seems like she just sits in the office to collect a paycheck.
-
March 2022 by RYAN WILLSON
PROFESSIONAL STAFF, AND THE GROUNDS ARE KEPT VERY CLEAN, ONLY TIME I EVER HEAR OF COMPLAINTS ARE MOSTLY BY PEOPLE HAVING TO PAY THE LATE PENALTY BECAUSE THEY ARE ALWAYS LATE ON THEIR RENT. THE REST OF US THAT ALWAYS PAY OUR RENT ON TIME HAVE NO REASON TO MAKE BAD REVIEWS ON THE CREW THAT KEEPS US SAFE, WORKS HARD AT KEEPING THINGS WORKING AND CLEAN. AND NOW THEY ARE EVEN FIXING UP THE PARKING LOT... GREAT JOB
-
March 2022 by Cheryl Bacon
Just wow they need to Get new staff I no all these people not telling lies.I have often read Reviews before I try to get a place sometime I don’t listen to the people and try to get the place anyway .and wished I would’ve listen to the people because. They not lying they know how they being treated.and then the people in the office wonder why people snap on them .There’s no reason for disrespect especially in a professional business.It doesn’t matter if it’s low income subsidize projects have respect for people .Because you’re no better than them.
-
March 2022 by Latesha Johnson
I have been living here since 2017 and i LOVE the change that has happen within the last 3 years office is on top everything and so is the office mangers as well . Crater Square has come a long way ! very good people that live out here , I love that my apartment complex is SUPER close to shopping centers I could go out and enjoy a lovely walk to the store . Grounds are nice and clean all the time amenities like the pool is nice as well Thank you Crater Square Staff for all you do :)
-
March 2022 by Hailey Wyatt
Crater Square 5+ stars!!!!! I've been here a little over 3 years and I can say there maintenance and office is really on top of things!
-
June 2021 by Naj N.
Please beware of this apartment complex. They have a major plumbing problem that never gets fixed. My senior parents live here and have been dealing with a plumbing issue for months where the kitchen and bathroom toilet floods. It's happens to the neighbors apartment to. They rent apartments here knowing things need to be updated and they take advantage of Seniors. The manager who works in the office is Elaine. She will not provide a point of contact to file a complaint so now we have to file a lawsuit to recover damages. Elaine told my parents they don't have the manpower to fix the problem. The company that manages this place is Green Brier Management. Please look else where or you will regret living here. It doesn't matter if the apartment looks rehabbed if the idiots didn't fix the plumbing.
-
March 2021 by Paul Kelley
There's barely any parking the office staff treats guests like trash trash
-
March 2021 by Anthony Baze
I love the quick response to my work requests being serviced. The staff is friendly and very approachable. Decent rent rates with for the square footage provided. This complex sits in the middle of all of the major stores and is literally a block away from the highway.
-
March 2021 by DC Divisor
I have lived in Crater Square now for a little over 3 months now and thus-far my living experience has been pleasant. Since day one the Property Manager and Leasing Consultants have been very nice and helpful. The Maintenance Staff has been very timely and efficient. Even during the Covid-19 pandemic I have noticed that all the staff has been practicing and implementing safety procedures and precautions including using PPE. Overall my dwellings are comfortable and I have not had any issues and if I do in the future I am confident they will be addressed immediately. My neighbors are very hospitable and welcoming and made me feel right at home! I look forward to my continue stay!
