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January 2024 by Joseph Gerace
To have a breakdown while traveling is the worst! I couldn't be more satisfied with Diesel Concepts. Even though it was last minute with the holidays coming up, they diagnosed my issue and even stayed late to get it repaired for me! Amazing service, I cannot thank them enough for being so efficient and courteous. I'll be sure to use them again if the need arises!
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November 2023 by Veteran Roof Treatment
Like most people, we had been screwed so any times by mechanics. So to say we were skeptical would be an understatement.This is probably the first time we have ever been impressed with a mechanic shop.Our truck runs amazing now and we couldn’t be happier. Thanks for the great repair and customer service.
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November 2023 by Stix Towing
Honest and knowledgeable. They worked some magic to get us back on the road quickly, we couldn’t be happier.
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February 2023 by Patrick Antkowiak
Tony and his team is top notch!! They have treated us so well over the years. Can’t beat the customer service and the highest level of expertise!!!
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December 2022 by Kristen Montgomery
This is the place to go if you have a diesel truck ,they work know everything diesel and do the best they can with pricing as well as a great staff team who knows how to treat people well ! I will always recommend this place.
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December 2022 by Kristen Flory
This is the place to go if you have a diesel truck ,they work know everything diesel and do the best they can with pricing as well as a great staff team who knows how to treat people well ! I will always recommend this place.
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October 2022 by David Wrona
Broke down with my 6.0 Excursion while towing my camper home from Florida to Massachusetts. Local AAA operator provided contact info for closest Ford Dealer along with Diesel Concepts. Ford dealer said they had 1 diesel tech and 3 trucks on the schedule and that I should look elsewhere. Called Diesel Concepts around 8:30 in the morning and Tony (owner) took my call. He said for normal work his schedule was 2 to 3 weeks out but if I could get my truck to him he would try his best to get me back on the road. I told him I had a camper in tow and he said no problem he'd have a place to set it out of the way. AAA got my truck and trailer to Diesel Concepts by around 10 am. As soon as it was off the flatbed two diesel techs along with Tony himself began to diagnose the problem. Within minutes they determined the problem and were on the phone verifying they could get the parts to repair. They cleared out one of the service bays and had my truck in and repairs started within a half hour of my arrival. Repairs were complete by around 2:30 that afternoon. I was expecting to be delayed for some number of days and Tony and his team had me back on the road in hours. Throughout the entire process they were easy to talk to and thoroughly answered all my questions. While I would gladly have paid a premium for this level of service the bill seemed quite reasonable. In appreciation for his team's efforts I tried to give Tony a tip. He flatly refused and said he was glad to have been able to help. The only downside to my experience is that I've finally found a diesel shop that I want to use but cannot as it is located half way between my Massachusetts and Florida homes.
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October 2022 by Lori Brown
These guys are fantastic! Great experience, reasonable prices. Great work.
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April 2022 by Richard Dowdy
Great shop, thay know there stuff.
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March 2022 by Kait Logan
This diesel tech shop is truly one of a kind. They are very knowledgeable, knew exactly what my problem was, and then fixed it 45 mns later. I was also stranded in Petersburg until my truck was fixed and they were the only one willing to squeeze me in and help me out. this shop truly is the best in business, if I could give more than 5 stars, I absolutely would.Thank you guys at Diesel Concepts for fixing my truck. I made it to Ft. Hood on time and without any problems.
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March 2022 by Jeremy Clutter
Great people do awesome work can’t say enough good about this company.
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January 2022 by Christopher Lee
Diesel Concepts is a great place to take diesels and not have to worry about it being done right. They have all the right equipment and get things done in a timely manner. Once I drop my durramax off, I dont have to worry anymore. I will be using diesel Concepts and would recommend.
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October 2021 by kirk thore
Tony Jr an Tony senior to guys that know what customer respect are with well trained mechanics an office staff great to work with I'll definitely will be back ?
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July 2021 by chupa carbara
Very professional! I felt like family when I was there my first time today! Only thing missing was the home-cooked meal that's how comfortable I felt and I am not local to the area at all. Their whole team were very courteous, professional, and knowledgeable! Being retired military I am very picky when it comes to my car this will be the only shop to touch it thank you diesel!!
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June 2021 by David Newsome
I cannot say enough good things about the people at Diesel Concepts!I had an injector noise after a recent dealership warranty repair. The dealership did not want to repair the truck even though it was not making this noise when initially dropped off. After several recommendations from friends I reached out to the staff at Diesel Concepts and explained the issue with my truck. Chris advised me to bring the truck in for evaluation in order to help future out the issue.The day when I dropped off my truck Tony came out and immediately wanted to discuss my injector noise issue. Very quickly I realized that Tony is very knowledgeable and passionate about what he does. He took my truck and treated it like it was his own while trying to get this issue worked out. Not only did Tony resolve my injector issue he also advised me to look into a protection kit for the fuel injection system on my truck that would ultimately save thousands of dollars if the high pressure injection pump was to fail.This type of knowledge and customer service is what I have been looking for. I highly recommend Tony and the rest of the staff at Diesel Concepts. They are a Dedicated and Trustworthy family that values their customers and getting the job done right fairly!!
