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February 2024 by Robert
Robin and her Team make shopping a delightful experience with every visit. The store is full to the brim and the customer service and smiles are the best every time! So helpful, but it’s ok to just browse on your own too. Lots to take in and I love Lula B and Corky’s shoes. Thank you Ladies!
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February 2024 by Kerry Montgomery
Love the place, very cute stuff and some of the staff seem very willing to assist. But I got the vibe that they thought I was stealing or something. I asked to use the fitting room and though I only had two pairs of jeans the lady told me I was only allowed to bring in three things, no biggie but when I came out she was right there asking how they fit and offered to take the unwanted pair back for me, again no biggie but I told her I was going back to look at the other pairs anyways. When I got to the register I was trying to ask about the teletie headbands and the staff seemed much cooler towards me. I felt awkward like when you keep talking and someone just doesn't respond and you just feel like you're bothering them. Anyways I checked out my items and then the lady asked me to leave my basket in front of the register, saying that there would be "no need to take it back to the door" I would be walking towards anyways... All of these things separately seem like courtesy but all together and with their delivery just made me uncomfortable. Having worked in retail, they just seemed to me to be poorly concealed loss prevention methods. I made sure to shake out my jacket that I had in the basket before leaving... I liked the friendliness of the staff on my first visit, the lady seemed super nice but I really don't like feeling like a thief when I'm somewhere to spend money.
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January 2024 by Kathleen Blankenship
Sweet Southern Charm is one of my favorite places to shop in the RVA area! They have beautiful women's clothing options as well as gorgeous accessories. In addition, they offer so many great gift selections. Whenever I have an occasion to celebrate someone, my first thought is to go to Sweet Southern Charm and find that special something! I used to live in Colonial Heights and moved to Midlothian 2+ years ago. I make special trips to CH just to shop there. In fact, I had an emergency surgery for a ruptured appendix back on October 26. Well, I had my sister-in-law drive me down 2 days later to shop their Christmas opening showcase! Hahaha! And I walked out with 3 beautiful Christmas tops!! It was worth the pain!
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January 2024 by April Davidson
Sweet Southern Charm is such a wonderful place to shop! They have soooo many cute clothes and fun accessories! Robyn and the girls are ALWAYS so friendly and helpful! I drive over an hour to shop there and when I can't get there and see something super cute, I order online and have it shipped. LOVE, LOVE, LOVE shopping here!! THE BEST AROUND HANDS DOWN!!!
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January 2024 by Stephanie Marcinkevich
This is the most darling shop with the sweetest employees. I experienced a hostile customer and the owner was as sweet as she could be to try and accommodate. Unfortunately there was nothing she could say to make this customer happy. Tis the season be merry. Be kind to these employees who are working during the holiday. Always be kind
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December 2023 by Lori Patton
1. WHAT AN AMAZING BOUTIQUE!!!!2. Customer Service was phenomenal.3. The owner Robyn was fabulous , she was extremely helpful and so so nice:)4. All the staff was very kind.5. I will recommend to everyone looking for the perfect gift for themselves or someone else.I will be a forever Sweet Southern Cham customer.I want to say Thank you again to Robyn !!!
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December 2023 by Abby Bishop
Owner was quite rude when I was trying to return my items. Insisted that my clothes smelled of cigarette smoke when they clearly didn’t. Money hungry and rude, side note they also follow you around the store like you’re going to steal something. Cuter stuff elsewhere, sucks when your trying to support small businesses that are rude.
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October 2023 by Doris Hughes
Everyone was nice Brenda was a big help enjoyed them all
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September 2023 by Pamela Murray
I always have the best experience when I shop at Sweet Southern Charm in Colonial Heights. The entire staff are always so kind. Maddie has helped me on several occasions and is always so sweet and extremely helpful to me. She is always so welcoming and willing to help me find just the right thing whether it be for myself or a gift for someone else. I love your store and would recommend anyone looking for that perfect gift or something for themselves to visit Sweet Southern Charm in Colonial Heights.
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August 2023 by Hillary Blake
Sweet Southern Charm is a wonderful shop. I can always find something in the shop that makes me do a little happy dance. My mother and I have been going for years just about every weekend. Maddie and the other ladies really take their time to know you and suggest items you might enjoy. Robyn and Alyssa know how to put the happy in your shopping experience. Anytime someone in my life has a birthday or other event, Sweet Southern Charm is my first and only stop!
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August 2023 by Valerie Kane
I love this shop! A lady friend took me there on my birthday to pick out a birthday gift. There were so many unique gifts I had a hard time choosing. I e since been back bringing many friends that come to visit me from out of town. We always have so much fun in the shop and there's always a great gift to find for those that are hard to buy for. keep up the great work ladies ❤️
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August 2023 by Brenda Morris
Hi Maddie. It's so nice to be greeted with a warm sincere smile and Hello every time I come through the door. It's been fun watching Robyn grow the business and I love the Lulu B and Corkys' lines! Maddie and Ladies, thank you for modeling and posting the merchandise so we can really see how it looks off the rack! Great job Ladies! Thank you for checking on availability over the phone and always giving expert helpful advice, whether to me or an 8 year old who's admiring the pretties.Thank you!
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August 2023 by Mary Blake
Sweet Southern Charm is a fantastic place to shop. They are always getting new and cute things in so their inventory is never boring. But the best feature is the owner, Robyn, and her staff. They are there to show you the newest arrivals or to help you find what you are looking for. Maddie is really great at helping you, plus is a cute model to show off new outfits on the website.
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August 2023 by Robin Ashworth
This is my favorite local shop! Nicest clerks especially Maddie! I love the modern styles of clothing! The shop carries my favorite summer brand of clothing Lulu B. If you want trendy fashion jewelry, clothes, and shoes this is the shop!
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August 2023 by Rachel Buck Flowers
Precious store and the most wonderful customer experience. I had all my questions answered and could not love my purchase more!!! Thank you so much!
