-
December 2023 by NoOne
I have taken my vehicles to Chuck over at Virginia import performance for many years and is hands down the only mechanics I trust to touch our fleet vehicle or any of our personal vehicles. He does great quality and honest repairs at a price much cheaper than most of the surrounding shops if not all. Doesn't sugarcoat anything and gets it done and for the most part every quote is pretty much dead on with what the repair will end up being. I recommend Mr Chuck and crew to all of my friends that are in need of any type of vehicle repair. By the way all of my vehicles for the most part are domestic minus One import and he can service any of them.
-
September 2023 by linda doweary
I don’t recommend anyone to this repair shop . I guess it depends on who you are on how they treat you. I was recommended by someone to repair my jaguar. I thought maybe it was my imagination when I got work done there before and my brakes felt the same way he said that’s how new brakes are supposed to sound. Ok. In July of this past year I started having issues with my car running hot. Took it back to him said he would do diagnostic got my car back same problem. I called back to ask exactly what did you do to my car. Long story short he said he flushed the radiator and added coolant. I end up taking it to another mechanic and he said he never put it on the machine to see what was wrong because it would’ve came up with what the problem was. Call back and Brandon answered the phone and I guess he seen my phone number on the caller id and answered with a bad tone asking me what do I want. I wanted to speak to Chuck to voice my concerns and Brandon was very rude. I would not recommend anyone to come to this shop. I see all these great reviews but I definitely was not treated the same way. I will be reporting this company to the bbb.
-
July 2023 by Jennifer H
Always keeping my vehicles in shape.
-
October 2022 by Jerry Rogers
He’s currently working on my Toyota now, Brandon is a great mechanic and gets the job done fast while being quick!!! If your in our area stop by, you won’t be disappointed!!Service: Steering & suspension repair
-
August 2022 by Bill Slaughter
Best auto shop and staff in Tri-Cities!
-
September 2021 by Brigitte Morgan
Chuck was very professional and honest. He committed to fixing my automobile & met his deadline. He stayed within the amount he quoted for the repair. I haven’t had any problems with my vehicle since he worked on it. Definitely will continue to take my vehicles to him for repairs and maintenance.Services: Auto engine diagnostic
-
September 2021 by Aaron Robertson
Chuck was very professional and the shop did great work. Only place to take an old Volvo. Honesty and good customer service is rare, get both here.Service: Engine repair
-
April 2021 by Queen Bosslady
They always have good service and get me right
-
April 2021 by Kayla Furrow
VIP is the best!
-
December 2020 by james regal
So far so good....
-
April 2019 by Kaesha Johnson
My husband and I have gone to Chuck since we were dating over 15 years ago and they are good people. Great prices and will try to help you in every way possible.
-
March 2019 by JDMEFn jdmefn
Chuck and Brandon are as honest as it gets. VIP is the real deal
-
January 2018 by Benjamin Thorpe
Took my car to chuck to get a clutch in my Honda did a awesome job and price was good took my nissian to get a clutch installed and same thing very reliable guy thanks Chuck
-
December 2017 by Renay Neely
On my way to my boyfriend's viewing in Lawrenceville, my car started to slow down and run hot on the highway. I got of the nearest exit and pulled into the shop. I didn't know what to do or how I was going to make it on time to the ceremony. I was crashed and A crying mess!! I explained my situation to the owner and he I shirred me that he could fix the truck in 30 minutes. He actually ended up fixing it a little faster than that I couldn't thank him enough. I made it in time with plenty of room to spare!!! Wonderful service!!
-
November 2017 by Danny King
Im kind of a picky guy when it comes to money and trust. I try to get my own experience first hand rather than just taking ones word. Called these guys to work on my truck but needed to drop it off before they opened. They made arrangements to be there early and gave me an out the door price and time it would be complete. Cut me a deal to keep me within the budget i had set aside for the project. Called me when the truck was finished which was 30 minutes of original puck up time. Price was to the penny of what was discussed and job was done very neat an professional. I didn't have dirty fingerprints and smudge marks all over my vehicle like has happened other places. This says a lot since my vehicles always go to the dealer for work / servicing. Unfortunately the dealer doesn't do custom exaust. Being a business owner of 21 years, i understand references mean a lot as well as the fact that pleasing everyone is impossible. With that being said, i will recommend these guys to all my customers, family, friends. Thank you and i have already had many compliments on what you did on my truck.
