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April 2024 by Tisa Barrett-Parham
This is the worst pharmacy ever!!!
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April 2024 by Jenai Vogt
The entire Pharmacy staff here needs to be fired and restaffed. Every time I come to this CVS there’s either a long line, unprofessional staff, or both. And The Pharmacy Manager Tie Patterson refused to fill my son’s medication Today. Changed pharmacies. Johnathan Allen is the District Manager and Regional Manager is Stephen Rudder. Needs new management
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April 2024 by Phil Chappell
I came in at 6:58 and they close at 7. As he gave me what I needed two more customers came up behind me. This guy looked like he’d had a long day, but he persevered through politely. I like this place.
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March 2024 by Latonya Barnes
How can yall hire such a group people that just come to work for a check!! No customer service, nothing!!! Fire all of them !! Get a whole new staff!! All of them at the pharmacy is nothing but trash!!!
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January 2024 by Bill Combs
Pharmacy staff are worthless. Constantly not having prescriptions ready, being rude to those in line by ignoring them and even outright refusing service for needed medicine when someone attempts to bring up their constant failures directly or in person. While Customer Service isn't easy, it is part of the job you're performing. People need their medicine, and it is your job to provide it as prescribed regardless of what you think/feel about it or how busy you may or may not be on your personal time. It is unacceptable
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December 2023 by Justin Weaver
This pharmacy is absolutely terrible! Getting a prescription called in and filled the same day is damn near impossible.
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October 2023 by Robert Goodwin
The drivethru is always closed, the employees don't answer the phones and the pharmacy hours are constantly changing. I rarely get good/pleasant service. I hate that I have to use this pharmacy at all but I have to because of my insurance.
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September 2023 by Kelly R.
Horrible pharmacy. Drive through has remained closed for weeks and weeks. Which means line inside is extremely long. This is made even worse by the fact that they have one line and incompetent staff! Do yourself a favor and go elsewhere!
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September 2023 by Felecia Johnson
The staff members are very polite and helpful. Understanding there staff shortages everywhere these days, they make every effort to accommodate you.
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September 2023 by Thomas Hopson
The slowest pharmacy. You call in and they’ll tell you that your prescription will be ready at “x” time. You get there and they’re, whoops it’s not done yet. “I can expedite it for you though if you wait in-store an hour”. Absolute worst. If I could give zero stars I would.
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September 2023 by E B
I had to inquire about a medicine that was submitted to CVS (High Street) to check if it was ready several times. The lady that answered (same person each time) was very rude. After 3 WEEKS, I was told it was ready via text. I went the same day and was told they gave the last medication to fill someone else’s prescription and they might have some next week! The CONSTANT DELAY IN MEDICATION AND RUDENESS IS VERY UNPROFESSIONAL. My insurance changed and CVS was on the list. Going to check with my insurance company and see about a different pharmacy!
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September 2023 by Avery Long
I went here for the minute clinic which had a lot of time slots available, which was convenient. The PA who saw me was helpful in verifying my condition and prescribed reasonable meds to treat the pain and to allow the injury to heal. I picked the meds up in their pharmacy pretty quickly, no real issues in or out, though I did leave and wait until I got the text message saying it was ready for pickup. I get most of my meds through CVS Caremark (mail order) so I only interact with this pharmacy on occasion. The store seemed a little run-down inside, but most of these drug stores feel that way these days. Employees were friendly / cordial.I see a lot of other comments saying the pharmacy here is no good, but I'd recommend going to the pharmacy outside of peak hours. The pharmacy techs who are filling those meds get worked non-stop during their shift, and the work requires focus. Sometimes it takes a few minutes - that's reasonable. CVS Pharmacy corporate will automatically send you a request for feedback on your visit via email. That's your opportunity to complain, not while you're in the store. Those metrics are probably the only thing CVS corporate is tracking.
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August 2023 by Dr. B A
My wife has been waiting for her prescription for over a week. Every day she stops in and is told it will be filled by 5. Today she stopped in again but this time was called a racial slur to her face twice by the disgruntled pharm tech. Numerous witnesses were in line at the time. Another tech jumped up and suddenly “found” the prescription. No pharm manager was available to address the situation, no store manager was available. The store phone also went unanswered to try and reach someone of authority. CVS will never get another dollar of mine or any other that I can help. Corporate will be getting a written complaint.
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August 2023 by Barbara H F.
Pharmacy is definitely lacking. I've been waiting on a new prescription for 10 days now. Still not ready. Even asked physicians office to call in the prescription again. Website status of prescriptions RARELY agree. Not having this prescription is life threatening.
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August 2023 by Geri Lynn R.
This location never fills orders that have been called in by me or by my doctors . I have to get to the pharmacy and ask them to fill it even though it should be already filled. Then I have to wait a ridiculous amount of time for them to fill it. This is a terribly run pharmacy.