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March 2024 by Marvin Lawrence
Service rating makes me return every year.
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March 2024 by henri wiggins
Angela is professional, personable & knowledgeable.
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March 2024 by Theresa Futrell
My tax pro was prompt and fast thank you again
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March 2024 by Jamie New
Angela was very nice, very helpful and definitely did her job. I would definitely recommend her in the future.
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March 2024 by Tay Beale
Angela was very helpful she made sure I understood everything before leaving very professional will definitely go back
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March 2024 by Vernon Cassell
Wonderful service!!!
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March 2024 by Dxsupreme 549
Good customer service and very friendly.
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January 2024 by Alecia Benton
Angela was kind and patient. Very attentive and asked questions to assure nothing was missed. I will be back next year.
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January 2024 by Byers Notary Services
Angela was great, she helped prepare my taxes in a timely manner and had great communication skills.
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May 2023 by shameen rollins
Mrs Angela did an outstanding job on my taxes . She worked quicker than I expected and even called me back to let me know I left my phone recharger. Her customer service was great and made me feel like I knew her for years. Looking forward to working with her again next year’s tax season
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May 2023 by Cynthia Wright
I dreaded doing my taxes because my husband and I didn't have a good experience with our previous tax preparer .... Angela changed that thought for us .... Angela is very professional knowledgeable and friendly. She has won our business and we hope she'll be available for us next year!
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March 2023 by Sherrie Ferguson
My taxes was done fast and the young lady at the Suffolk VA office was super sweet ...but I am waiting for my taxes from my return. Give Jackson Hewitt ⭐⭐⭐⭐⭐five ? stars!!
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March 2023 by Tina Mooney
Angela was great she was fast in and out thank u
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February 2023 by Rivkah Blair
I just had my taxes done by Angela. SHE IS AWESOME! She is smart and very fun to talk to. She is one of the friendliest people I've ever met. My rating is not for her but for Jackson Hewitt. I feel like their fees are insane. They advertise a price of like sixty some dollars, then once they get through and are telling you the fees its a $500 fee all of a sudden. Like what? I mean they are literally just clicking buttons. So the only reason I even went was for the rapid advance. I was told if I qualified and had my refund put on one of their Serve cards that I would have the money within 24 hours. About an hour after I left, I got a text saying I was approved for a "No Fee Refund Advance". I was like ok awesome. But now its been over 36 hours and I have not heard anything else. I feel like I was mislead and lied to about the fees and the representatin of when to expect my money. I never would have wasted so much of my money going here if I knew I wasn't getting the money faster than if I just did it myself. For free. Because I know how to click buttons too. Also, when I asked about a couple of promotions I saw online before I went in, she didnt know anything about one and the other one she didnt seem like she really knew what I was talking about at all. Again, those promotions were another large part of my decision to go here over the numerous other options and they weren't available when I get there. So I recommend making sure you know upfront exactly how much you are going to have to pay and make sure its worth it to you. I can't believe they can get away with charging this for such a minimal amount of work or effort.
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February 2023 by william matthews
This was an amazing experience with Pauline. We were inspired by the professional and compassionate care that we received as customers as well as the knowledge we obtained from this tax preparer she is a keeper, one that we would come back to see and to do business with.
