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July 2023 by S Feyen
Wow! We stopped here on our way to Outer Banks as inexperienced RVers ?(borrowing a friend’s camper and helping do some repairs on it) and we got excellent help from Steve G to get some parts we knew needed replacing.Seems hard to find great customer service these days and this was an AWESOME experience.I bit out of our way, but we would gladly go out of our way again if needed.
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June 2023 by Mark M.
We purchased our 2019 grand design reflection from Dodd RV in Portsmouth. Everyone there was so nice and helpful. Definitely a pleasant experience all together. I would highly recommend Dodd RV in Portsmouth to anyone.
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December 2022 by Xavier C.
Well I know my previous review was a little close to this but I have to explain why. I purchased my unit prior to the interest rates getting all crazy. Drew and Jen were upfront with me regarding those interest rates and b/c of that, I bought the unit earlier than expected... however, I did save myself from 3 or 4 (rate hikes since then). However, b/c I bought it so much earlier than expected, I didn't have a place to put it. Dodd RV stored my unit for me and took care of it during the 'winter blast' and kept me in the loop of any needs, issues, and answered a barrage of questions I had (and still continue to have). Jen (Wiseman) is legit. She's the logistics and friendly smile that keeps customers coming back when issues arise. I can't imagine the in/out, fix this and that 'stuff' that she has to go through on the daily. I now have my Grand Design 265bh here at home and could not be happier with my purchase. Between the product service and quality on top of the regional support, I can confidently say I'm a "happy camper" (ha!).Oh yeah, and in several weeks there's a camper show in Virginia Beach hosted by.... Dodd!!! Food Taste: n/aOverall Service: 5Value of food to cost: n/aFacility: 5Repeat customer: yesDog Friendly: no
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October 2022 by W S. Collins
Always extremely helpful. Have had exactly what I needed the last two times I was in there. Thanks guys!
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March 2021 by Greg D.
I've been looking and carefully planning out my full-time rv purchase for weeks. After visiting all rv dealers in the Hampton Roads area, Dodd RV was unintentionally the last one I visited on my list. My first visit was an hour before they closed. Drew Doss (product specialist) welcomed me on the lot, carefully listened to me as I explained what I was looking to buy, and was extremely polite, helpful, and professional. Drew proved to be honest, very knowledgeable, and caring to ensure I knew all the information needed before making my big purchase. I left all other dealers still confused on exactly which rig to decide on. But after spending some time talking and learning from Drew Doss, I left Dodd RV excited and knowing exactly which rv best suits my needs. After leaving and doing some research I found that absolutely everything Drew had told was true. And the prices quoted were the fairest and lowest of all other dealers I had visited. For me, I'll only deal with Drew from now on.
