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November 2023 by T Gang
It’s been two weeks or less & these folks continue to charge different amounts on my CC when they get ready. There’s no way they done went into my account for the 3rd time in 2 weeks. Never again. I will definitely be reporting this bc I only authorized the first charge.
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July 2023 by Tasha Moore
Great customer service, friendly staff, open on Sunday. They are willing to explain everything to you. I would rent from them again.
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July 2023 by Jennifer Smith
Miss Fe and Miss Tammy are awesome ladies they will always help you out as much as they can. I know they did for me go see them if you're renting!:)
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May 2023 by Gail Modkins
Well the best thing I can say about Public Storage is that they are the best storagefacility around the courtesy and the professionalism that is shown by customer service. Miss Tammy is very knowledgeable and she makes sure that the customer understands everything about the service that they are providing and I just love her professionalism one stop storage that provides all your needs
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May 2023 by Crabby Jim (Jim's Seafood)
Customer service was excellent! Unfortunately the prices were very high.
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April 2023 by Charles D.
I received all the pertinent I fo on renting a storage unit. The representative that I talked with walked me through the process and things went very smoothly.
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April 2023 by RaucousPie
Was originally 90 bucks for us. Typically the price stays the same at most places but with these people the longer you stay the more they charge. I'm now paying $250 for a 5x5 which actually measures out 4x4 (false advertisement) secondly they are supposed to give you 60 days before auctioning your stuff off. I was threatened that they'll auction my stuff off, I was 10 days behind on my bill because it went from $150 to $250 charge overnight. Yes $250 for 16 square feet. They also said they'll be cutting the lock off of my unit for being 10 days behind and they can't put a new lock on it. I'm across the country due to the Navy. All I'm saying is just be careful with what you buy. This place is kinda shady in their tactics.
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January 2023 by C S
I contacted this storage location and was assisted by Karen with a kiosk transaction. I am looking to move from my current storage facility and wanted someplace where I could trust that my belongings are secure. Karen was amazing and helped with the whole process.
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January 2023 by Christine S
I contacted Public Storage about rates and units. I was directed to the facility on Airline Blvd. The manager at the facility, Karen was able to help me out -- they have these kiosk things that I was not sure how to operate! Karen, very patiently, helped me out and I am going to be telling all of my friends to come to Public Storage!
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January 2023 by William Zaremski
Tammy, Karen and Brittany saved my day! Had a huge headache trying to find a place to park my semi tractor and they went above and beyond to help me with my dilemma. I could recommend this company and they’re help enough! I’d give more stars if possible!
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December 2022 by Jon Benson
Tammy was able to change my travel trailer parking spot to a more readily accessible space at a lower price. Service was very friendly and efficient. Thank you.
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October 2022 by Big Country
Mrs. Nancy and Mrs. Karen, is the best. They are understanding of any situation you have. Their CUSTOMER SERVICE is top notch. You will not regret dealing with them and they are a joy to be around while at the storage facility. I wish I could give more stars.
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October 2022 by Mother Knows Best
I absolutely love this location! Zach and Regina are great people with excellent customer service! They are extremely helpful and understanding! If you need a great storage with great people please give them a try! I love this place!
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September 2022 by kimberly thomas
Zach was very speedy and helpful when we had trouble getting threw the gate due to connection issue. Units are very convenient also.
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August 2022 by Shaquita Mckinney
Airline blvd public storage has the worse management onsite!!!!! If I could leave a review with no stars ZERO STARS THEY WOULD GET!! Before signing my contract I gave the people my move in and move out dates, I never was informed that in the contract before signing that they don’t prorate their rent. I would have to pay $411.00 for an entire month and I was moving out on the 5th of August! So I decided to pack up and move to life storage where their monthly rent is CHEAPER and the staff is more POLITE! I will never store with public storage EVER AGAIN NOR WILL I EVER SEND ANYONE TO THIS COMPANY EVER! This was a horrible experience I’ve ever endured!