“I recently had an issue with my Panorama Gaming PC, and Computer Upgrade King's customer service absolutely exceeded my expectations. The processor started failing, and they honored the warranty without hesitation. I spoke with Derek, who was incredibly professional, kind, and responsive throughout the entire process.
They allowed me to drop the system off the next morning, which I truly appreciated since I didn’t have proper shipping materials. I drove four hours to their facility, set up at a nearby library to work remotely, and to my surprise, I got a call mid-afternoon letting me know the repair was already done! I picked it up that same day, drove home, and it’s been working flawlessly ever since.
I had put off contacting support for months because I generally dread it, but I’m so glad I finally did. Derek made it all hassle-free and smooth. The level of accommodation, speed, and technical knowledge I experienced was top-notch. I’m incredibly grateful for how well this was handled—thank you!”
Computers
“I recently had an issue with my Panorama Gaming PC, and Computer Upgrade King's customer service absolutely exceeded my expectations. The processor started failing, and they honored the warranty without hesitation. I spoke with Derek, who was incredibly professional, kind, and responsive throughout the entire process.
They allowed me to drop the system off the next morning, which I truly appreciated since I didn’t have proper shipping materials. I drove four hours to their facility, set up at a nearby library to work remotely, and to my surprise, I got a call mid-afternoon letting me know the repair was already done! I picked it up that same day, drove home, and it’s been working flawlessly ever since.
I had put off contacting support for months because I generally dread it, but I’m so glad I finally did. Derek made it all hassle-free and smooth. The level of accommodation, speed, and technical knowledge I experienced was top-notch. I’m incredibly grateful for how well this was handled—thank you!”