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March 2024 by Gmail User
They are so incredibly rude here. They never answer the phones. One time I waited TWO hours on the phone just to see if they’d answer. They didn’t. Another time I waited on the phone and was hung up on after another lengthy wait. I’ve never seen the level of disservice I’ve seen here, and am utterly confused on exactly who allows this location to continue operating so poorly. They must be competing for worst CVS in the nation.
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February 2024 by Dorothy Donaby-Juntunen
Poor service, doesn't communicate when a prescription is not in stock. This has happened too many times. Looking for another pharmacy to fill our drugs.
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January 2024 by Cody Miner
Most useless place ever. Prescription rarely in stock. Slow.
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December 2023 by Andie Jamerson
Everytime I need a RX I have to wait hours to get it . The Dr sends it over immediately and cvs doesn’t check their system so you wait and wait …. When you call ahead of time to prepare them they have an attitude. Worst pharmacy ever
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October 2023 by MA C
IF YOU HAVE LIFE SAVING PRESCRIPTIONS DO NOT USE THIS PHARMACY! Can you give zero stars? This pharmacy (CVS in general) screwed up my prescriptions so badly I had to transfer them back to my drug store three states away. Incompetent to say the least. A nightmare overall.
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September 2023 by Shauna Marcum
Wish I could give zero stars. Worst pharmacy ever. Kept giving them the benefit of the doubt every month about them not having my medicine, then needing more time because they were short staffed. But the final straw was them closing the pharmacy 2 hours early randomly and without notice to me when they told me 2 hours before I showed up that I can pick them up in about 2 hours and refusing the give me my meds, that were ready and waiting for me, because I came in 5 minutes to their “early closing time” this place deserves to get shut down.
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July 2023 by Heather Hogston
You refill your prescription, system says one time.. you show up almost TWO hours after the time… wait in line only to be told to drive around the building and get back in line because it’s not ready. Clerk says the system is always wrong. I’m over it and currently looking for a new pharmacy.
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July 2023 by john jessup
This place deserves 0 stars! Wait times are long, always out of medicines, no communication, and building smells like a litter box. Worst pharmacy ever!
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May 2023 by Be Reasonable
They did not have my medication in stock (which I get EVERY month) so they gave me a partial refill. They pieced out one month of my rx over 3 times. They charged me a copay every time. I paid $45 dollars for a $15 dollar a month prescription. NO REFUNDS either. They were aware that I picked it up every month yet never in stock. They parceled out over the month and charged ME for their inability to keep medications in stock. I will never step foot in their store again. Even my doctor says that they don’t offer their patients, who are looking for a pharmacy to use, CVS. It is too much for them to deal with and for their patients to deal with. I would advise people to seek other pharmacies to go to or at least a different CVS other than the one in Powhatan on route 60.
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May 2023 by valerie sikes
Actually a Negative Star. They don’t answer the phone, I’ve been hung up on. They seem to always be out of stock on the prescriptions that you need the most . They are very rude, this is just an extension of my previous review
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May 2023 by Jeanette Johnson
I have started having trouble getting my prescriptions filled on time. They stay "in process" for days. Very slow "service".
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April 2023 by RJ S.
Reliably unreliable. Outrageous misses in commit time for meds. 30 minute wait to speak to pharmacy. What's worse is the poor service impacts every person in Powhatan I've talked to. I cannot believe CVS corporate has not done something about this store. I'm transferring my meds to Walmart.
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April 2023 by Brandi G.
I'd rate it lower if I could. No one ever answers the phone, you can't get any help, God forbid you need a prescription filled.
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April 2023 by B S (Bill)
This place has the worst pharmacy! No matter when your doctor sends your prescription it will not be processed until you actually go to the store. Always the same thing, it will be ready in 20 minutes. They had my wife's for a week and never processed it until I went to the store. It has happened every time we have gone there. They have a captured market!
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March 2023 by Bill Simpkins
This place has the worst pharmacy! No matter when your doctor sends your prescription it will not be processed until you actually go to the store. Always the same thing, it will be ready in 20 minutes. They had my wife's for a week and never processed it until I went to the store. It has happened every time we have gone there. They have a captured market!