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January 2024 by Terrance Moss
Horrible horrible experience the only up side was the front desk clerk, not both but one of them the guy with dreads, the maids had their kids everyday while cleaning and it smelled like they used a dirty mop, the building is dirty and smells like cigarettes and weed and dogs, the police was at the property twice the WiFi stopped working completely and they were waiting on someone to come fix it the breakfast is a joke just bread and cereal the hotel smelled really really bad almost every night I couldn't sleep do to the loud banging above me I called and complained multiple times and was told they had kids upstairs but this was daily and all night until about 2 am please if you're staying more than 1 days DO NOT STAY HERE! I was there 29 days unfortunately after booking you can't cancel worst hotel experience in my lifeRooms: Smelled bad, paint peeling, very outdatedSafety: Ehhh
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January 2024 by Lillien French
The room I received was discussing. I stayed in the handicap room, and here was mold everywhere. It doesn't look like they cleaned the sheets, and the head for the shower is detaching. There is obvious rust in the microwave as well. There are pictures attached.
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January 2024 by kingdaddy Dallas3163
Very nice restaurant in bottom of motel awesome food anything u want they fix it very nice people rooms in hotel nice good place to stay restaurants
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January 2024 by Heather R Nelson
The customer service here was excellent. They were very nice to us and respectful. We ended up coming in late but helped us out right away. They also had a breakfast that we were able to make and bring with us when we were leaving to take with us on our way to leave which was very nice. The rooms were alright. It was good for the price we paid. It also is pet friendly for an additonal fee.Rooms: The rooms were good for the value and they also allow pets for an additional fee which was good for us because we had our dog with us.
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December 2023 by Dallas M
It would be five stars but that shower curtain really got on my nerves. It seemed way too long and it was made of cloth. So it saturated water and left a mildew smell. This was a minor inconvenience. I would definitely stay here again. The staff was knowledgeable, helpful, and professional.The restaurant attached to the hotel is really good too, Jimmy's.For the rate, the room and hotel exceeded expectations. Would recommend.Nearby activities: Fort Gregg-Adams is a 7 minute drive. This hotel is convenient for any SM during an extended stay for school/TDY.
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November 2023 by Cristina Sinkus
Location was great for what we needed. Laundry room was disgusting and I had to clean it to be able to use it. "Breakfast" was a complete joke, stale bread and bagels, one little dish of stale biscuits and some gravy. And finally, check out is 11am, they deactivated our room key and we couldn't get into the hotel AND OUR ROOM, with all of our belongings inside at 10:30am.
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November 2023 by Sheila Forrest
The whole crew and staff were very nice. Neal, nick, Aaron and take I were very customer friendly. Just a very enjoyable stay. Highly recommended. Nicholas Forrest.
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November 2023 by russ cole
Stayed 2 nights. Both mornings waited 30 to a hr for breakfast had mold on the bread . Front desk wasn't very friendly. We didn't know where anything was asked for extra pillows he said didn't have any... Room was clean tv worked will not be coming back.
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November 2023 by Teila Decker
Stayed two night to visit my husbands graduation and the second night I rolled over to a bed bug and freaked out took multiple videos and was even nice enough to wrap it up inside the pillowcase it was on to help them. The manager only offered me $50 off of my two night stay and expected me to be ok with it and got an attitude when I said I wasn’t okay with that. By no means am I a Karen but I genuinely thinks it’s disgusting that I was even charged in general.
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October 2023 by Erick K
The best thing here is the front desk guy, TY. He is always welcoming and greets everyone with a big smile. It's refreshing to see someone enjoy their job as much as he does. Great job TY...
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October 2023 by Jeffery Pangman
Really Run down but clean, they certainly have some long term permanent "state" residents now calling these bottom floor efficiency room home and this is the main stay location for contractor crews working on Army installation. So, all weekend was the sounds of stomping above, arguing down the hallway and smell of Marijuana permeating throughout the entrance hallway. Glad to be home
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September 2023 by Taye Philly
I was treated with the utmost disrespect after working 12 hours in that area I came to stay at this hotel for business reasons the Arabian guy at the front desk who claimed he was the hotel manager and property owner was nasty and did not greet me with a smile it made me feel extremely uncomfortable, like he did not want me there before I could even get checked inI am a solo, female, travel worker, and I don’t feel like I should have to put up with somebody else’s attitude decided to want to be in the hospitality industryAfter coming back with the correct information that he rudely would not help me with when I explained to him, that I wasn't experienced in thisHe left the front counter intentionally after I told him that I would be coming back with the information (all of 7mins) then left me and another worker associate looking for him and he took his time getting back to the counter. I went to go and knock on the staff door and check he came flying around the corner shouting and screaming expletives at me, and as I got defensive after trying to make explain I had no intention of entering behind the counter. he told me to get out and refused service, forcing me to drive over four hours, back to my final destination, and not being able to have a place to lay my head to rest tonightThey will not be receiving any visits from me anymore I shouldn’t have to put up with blatant racism when I was the only black individual in the lobby, and he was very polite until everybody leftPlease do not stay at this hotel. Nobody deserves treatment like this. I was just visiting from out of town, and he threatened me then he lied and said that I was abusing staff when I came with nothing but good intentions and was very polite to him, to begin with, please do not stay at this hotel, they will not treat you like a decent human being especially if you are a person of color
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August 2023 by Araia Griffin
The rooms were meh they weren't awful but they weren't anything to special the maids and other people were lovely the problem is the front desk worker and owner or maybe manager wasn't sure of there role so first thing first we were planning on staying there for a month we didn't know if you were a long time stayer u were not allowed to eat breakfast but once they saw us eating breakfast they flipped 2nd they are very racist and don't care the racism was so crazy and 3rd our room was broken into and when we tried to tell them that they assumed just because we're black and the people that broke in were black that we must know each other and that we let strangers stay in our room which is far from the truth and because of that they kicked us out we were there for a week at most awful awful awful place and awful people I'm honestly considering suing them.
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August 2023 by M. D.
Do NOT stay here! We made a reservation while on the road. When we arrived 30 minutes later, we found they overcharged us by over $80, the property was dirty, smelled like weed, and was in a sketchy neighborhood. We didn’t feel safe staying there. When we called to cancel and get a refund, the rep said we had to cancel within 48 hrs. So no refund. We paid $223.99 and literally just made the reservation 30 minutes prior. Save your sanity and possibly your life … don’t stay here!
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August 2023 by raider121
Air conditioner leaked water and toilet continued to run. Very noisy from all surrounding rooms and hallway. Room needed to be updated.. beds were on wheels and constantly moved on the wood floors causing a fall hazard..
