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December 2023 by Jenny Cutright
Rude staff. They are not helpful. Stay away from this storage location if you want good customer service.
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October 2023 by Adrian Mitchell
I have been a repeat customer with this location due to the excellent service provided from the team on site. I want to take a personal thank you to Eli, Jade, Kristine, and Luke for always ensuring that the equipment I have is in excellent condition. They have been nothing short of exceptional. Thank you and I will continue to recommend this site and team for future customers.
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October 2023 by Gotnoodoe
You want a storage unit that goes up in monthly rate every 3-4 months this is the place for you! Nothing like paying almost double for a unit when I first got it and getting nothing extra with it. There are way better and cheaper options in the area.
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August 2023 by Dominique Harvey
We were in the process of being removed from our home with nowhere to stay. These people at this location didn't care of our situation. They banned us from ever using their location again because we renewed our reservation online instead of returning in 24 hrs. The lady at the front desk is mean and rude and nasty. They locked us out our storage unit without notice, and wouldn't give access until the van was returned even though both were paid up to date.
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August 2023 by Google user
We were in the process of being removed from our home with nowhere to stay. These people at this location didn't care of our situation. They banned us from ever using their location again because we renewed our reservation online instead of returning in 24 hrs. The lady at the front desk is mean and rude and nasty. They locked us out our storage unit without notice, and wouldn't give access until the van was returned even though both were paid up to date.
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August 2023 by Courtney C
Amazing customer service!! Luke went way above and beyond to take care of us renting a truck.
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July 2023 by Courtney Cooper
Amazing customer service!! Luke went way above and beyond to take care of us renting a truck.
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May 2023 by Tanisha Matthews
I would not even suggest anyone put there personal belongings in this storage unit. When I moved out of my storage unit. My original lock was found inside my unit and all of my belongings were dusty. My mattress was molded, my dishes were missing and the coffee tables were missing. On top of everything the manager was very nasty smh.
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March 2023 by Joseph Talbert
Don’t trust the websites propane refill hours or the tank outside that says 7 days a week. Two times I went to try to get a refill and was told the guy wasn’t there to do it……… why offer the service 7 days a week and have times if no one is there to do it?Pro tip: call first to see if the mythical tank filler guy is there first before you waste your time and gas.
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March 2023 by Alexys (Violet)
Luke and Jane where so helpful, and exceptional with helping us figure everything out. We believe they deserve a raise if possible.-Alexys n Johnathan
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January 2023 by Mary Paul
Good service and equipment. My only complaint is the quote online was different from the quote I got at the office.
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June 2022 by Shanda Stuart
Wes did an amazing job providing excellent customer service. He was friendly & flexible as I upgraded my request on the spot. He explained all the documents to me & ensured I could find my unit ASAP. Appreciate him mentioning the auto-pay feature upfront so I don’t miss a payment (which I wouldn’t). Clean facility for the most part. There was a bit of trash around the outside of my unit.
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April 2022 by Joseph Sturdivant
Was sent here from their other location off of Jefferson. However, Ms. Lauren was able to assist me with no issues. She has a wide range of knowledge of the U-Haul business and is a great asset to the franchise. Ms. Lauren is amazing at what she does, actually cares about the customer, and ensures customer needs are met. Promote to Assistant Manager!!
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April 2022 by Sharayah Israel
Just got a email saying they are charging me because my storage wasn't secure and they were charging me for a new lock I always check my lock a few times when I go into it because I have had my storage broken into before
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July 2020 by SJ Stevens
Great Service, Friendly Staff
