-
December 2023 by Michelle Harrison
My property is ruined with mold and mildew. I'm heartbroken. I was told it was safe and dry.
-
September 2023 by Megan K
0 stars. They charged me for gas saying I did not put any in it when I had filled it up to the same point as when I rented it. They refuse to refund the money. Please pick any other u-haul location than this one!
-
July 2023 by JHON JHON MDM
Had a great experience kind very fast worker Jessica was awesome
-
May 2023 by Brian Chambers
I have been trying to access items in my storage unit since February and due to the gate being broken I can’t to my things after 5pm when I get off of work. I feel that I should not be paying the full cost for a 24/7 accessible unit when I can only get in during business hours. I have also called several times but either there is no answer or I am immediately placed on hold and no one comes back to the phone. After they are closed there is a huge uhaul blocking the entrance. I will find some time by the end of the month to get all of my items from the unit and moved somewhere else.
-
March 2023 by samantha williams
This place is garbage! We have been trying to get out items out of storage for a month, someone drove through the gate so now the gate is broken. They have a big uhaul truck blocking the entry way to where you can not enter with a vehicle at all. No one is ever there or answers a phone.
-
March 2023 by Sundown Glass Tinting (Sid)
Awesome friendly people, very helpful.
-
October 2022 by april morgan
We showed up at 815pm n doors were looked sign on road said buffet till 9pm
-
April 2022 by Jessica Shambaugh
We arrived to pick up our truck at the scheduled time and the lady working was stressed and scattered because she had lost the keys to someone else’s rental. It took 40 minutes to get our truck and the person front of us in line still didn’t have his. We returned it later that day and that also took about 40 minutes. None of that really works when you have movers scheduled to meet you, and no one wants to sit in a hot car for that long after unloading a moving truck. Pick a different pickup/drop off spot.
-
April 2022 by Mario Arellano
This place needs to be zero stars. Waited outside for 20 minutes for it to open. The HQ people couldn't get ahold of anyone to open. There were 5 customers outside waiting to open. Extremely poor quality. Today is 18 December 2021. Prince Geoege location. Was still closed when I left.
-
January 2020 by C Go
Nice customer service
-
October 2019 by vicki coles
Very polite and professional group. Made a bad situation better. Thanks for all you do ???
-
August 2019 by cheryl daniels
Had reserved a truck, received confirmation via email, but when I arrived the door was locked and it was closed. What kind of practice is this for such a large company as Uhaul?
-
May 2019 by tina richardson
Friendly people and they made the ordeal effortless and easy. I hate their contact by phone policy. No one never answers the main phone number. You have to go thru some sort of answering service which really sucks and wait for them to contact you back.
-
April 2019 by Elzie Rusnak
They are updating the buildings and getting ready to redo the parking lot.
-
January 2019 by Keep-On Dig-N
Strong and low cost boxes.. Also when you buy a bundle and don't use them all then you can return them
