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December 2024 by Jarmila Poorman
I had the most amazing experince today! My internationally shipped package wasn't delivered to me and accidentally ended up with our neighbors which we didn't know. The tracking showed delivered and signed for. I called on Saturday morning to our post office and spoke to Kirsten who said that the Post Master will look into it.
I considered the package to be lost or stolen. To my surprise today, on Sunday morning, our doorbell rang. It was Kirsten herself with my package!!! She tracked it to our neighbors and retrieved it from them before they decided to toss it away. The package was in poorly looking condition but almost everything inside was still in good shape.
I am so grateful to Kirsten for getting it back to me! The items in it are invaluable to me and I am able to enjoy the taste of Christmas from my homeland after 19 years!
Thank you, Kirsten, for your professionalism, hard work and caring heart!
Jarmila Poorman
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August 2024 by Gerrell Carter
The staff always goes above and beyond to help me out whenever I need them! 5 stars for sure!!!
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January 2024 by Anthony
Beyond rude and lazy. No help at all.
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December 2023 by Laura Everhart
Are very quick to deliver mail
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July 2023 by Dominic Chirico
Worst post office experience. Staff are rude and unwilling to assist with anything. When I called, post master hung up mid conversation rather than attempt to help. Delivery person is rude and argumentative. No one has exhibited any sense of hospitality or concern for delivery issues. Have had to pick up a small box that weighed less than 1lb, because delivery person refused to make the delivery.Update: What delivery person takes multiple photographs from different angles of someone’s yard? I have you on camera. Also, I would like to remind USPS that the speed limit on some roads is 35mph and to not race out of my driveway.
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April 2023 by Pamela Pinson
Had the flat rate boxes I needed. I was asked if I needed help. Not crowded at 4 PM.
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January 2023 by Jason Davis
Visited the post office after Amazon sent a message saying the package was delivered by USPS on Wednesday to our mailbox. Returned home on Saturday, package sitting on porch. I understand they're very busy before the holiday , but don't say "package delivered " if it hasn't been.
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September 2022 by Joshua Ray Ogletree
Worst post office I have ever dealt with! Delivery person can’t deliver correctly and is so extremely rude, Post Master is hardly ever there, and can’t call from 1100-1400 due to teleconference and lunch. Absolutely ridiculous! Supervisor is also very rude and useless, and just wants to argue. Post master is actually a nice guy, but feel like he has no control over his employees. Supervisor said please make as many complaints as possible, all complaints just go to the branch and will be trashed.
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September 2022 by Darren Green
The previous review is a paid review, these "workers" that would not know what work is are the worst, they are rude, incompetent and would not even try to find an address if it slapped them in the face. I would not be surprised if they do not know how to deliver mail. Thank for not doing what you should do but FAILING at delivering a simple package. Drive to New Kent, they at lease know how to mail packages and mail.
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August 2022 by Lesley Rios
Always pleasant and helpful!!!
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February 2022 by D Green
The previous review is a paid review, these "workers" that would not know what work is are the worst, they are rude, incompetent and would not even try to find an address if it slapped them in the face. I would not be surprised if they do not know how to deliver mail. Thank for not doing what you should do but FAILING at delivering a simple package. Drive to New Kent, they at lease know how to mail packages and mail.
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October 2021 by Anna Mills
The staff at this location go above and beyond for their customers and are always friendly!
